Design Thinking: Creative Problem Solving Methods for Social Innovation
(DESOC, Live Instructor-Led Training, 3 days)


Widely used in the IT world, strategic thinkers in many fields can apply the techniques of user-centred design to innovate better solutions to a vast array of problems - housing, health care, environmental sustainability, community planning, counter terrorism, poverty, social exclusion, client service. Design thinking can take you anywhere your imagination leads you. Through case studies, this course will demonstrate the principles of design thinking and the benefits of a human/client-centred approach to problem-solving, how to use research methods such as fast prototyping, experimentation and pilots, options for financing, and how to host a launch a facilitated design session.

Dates and Pricing

Jan 17 to Jan 19, 2018$1,199/person Feb 14 to Feb 16, 2018$1,199/person Mar 14 to Mar 16, 2018$1,199/person


What is Design thinking?
Theory versus reality
Understanding Social Engineering - solving societal problems through practical approaches
Principles of Human-Centred Design - keeping the human perspective in the process
Strengths and limitations of design thinking
Launching a social design process
Research Methods for Inspiration and Innovation
Randomised Control Trials
Whole System Demonstration Pilots
Open testing
Prototyping, Social prototyping
Fast prototyping
Slow prototyping
Proof of concept testing
Beta testing
Partnership pilots
Public pilots and experimentation
Critiques and limitations
Options to Finance Social Innovation
Paying for time
Collective voice and credits
Funding public private social partnerships
Direct commissions
Tendering for results
Creating new markets through procurement
Grants and support for early ideas
Small grants
Challenge funds
Prizes and public challenges
Funding of networks
Funding for incubation
In-house venturing capacities
Hosting a Facilitated Social Innovation Lab
Planning - who, what, when, where, why and how much?
Facilitating - layout, pace, group dynamics
Taking Stock
Analyzing the information
Reporting Back to participants and Next Steps
Evaluating the Session
From Theory to Reality - Putting Design into Practice
Case Study 1
Case Study 2
Case Study 3