The Complete Exchange Server Administration Course
(EXCHANGECP, Live Instructor-Led Training, 5 days)


This SETC certified course provides participants with a comprehensive tour of Exchange Server. Participants learn to plan, excute and maintain a corporate Exchange server installation. Beginning with the installation, students are guided through the full implementation of a messaging and collaboration infraastructure using the latest version of Exchange server. Once the server has been installed and configured, students are intoduced to high availability, fault tolerance, performance tuning and disaster recovery. The course concludes with a complete case study of an enterprise Exchange server implementation.

Dates and Pricing

2 People for Delivery $2,775/person


Messaging Fundamentals
Messaging Architecture overview
Messaging Objects
Message Stores
About Protocols
About TCP/IP
The Active Directory: Windows Integration
The Exchange Server Environment
Analysis: Gathering Requirements
The Analysis Methodology
Identifying Functional and Non-Functional Requirements
Understanding the Current Messaging Environment
Understanding the Target Environment
Creating a Requirements Document
Design: Designing the Exchange Messaging Envrionment
Active Directory Overview
Active Directory Exchange Integration
Defining the Messaging Topology
Designing the Message Routing Perimeter
Exchange Server Configuration
Overview of Server Roles
About Mailbox Servers
About Non-Mailbox Servers
About Public Folders
The Lab Environment: Requirements and Design
Other Design Considerations
The Security Layer
Messaging Policies
Coexistence and Interoperability
Upgrading Exchange Server – Optional
Installing Exchange Server
Installation Overview
Preparing for an Installation
Installing Exchange Server 2003
Verifying the Installation
Exchange Services
Using Exchange Server Tools
Migration Concerns
Exchange Configuration and Management
Exchange Configuration and Management Overview
Using Exchange Policies
Adding and Configuring Exchange Servers
Creating and Managing Storage Groups
Resource Monitoring
Alerts and Notifications
Performance Logs and Monitoring
Implementing Security
Security Overview
Viruses, Worms and other nasty Things
Certificates and Encryption
Using SSL
Firewalls and Routers
Securing Services
Securing Mailboxes
About the Administrator
Recipients and Address Lists
Messaging Revisited
Active Directory Integration
Creating a Mailbox
Configuring a Mailbox
Managing Users and Contacts
Mail-Enabled Groups
Creating an Address List
Customizing an Address List
Public Folders
The Need for Public Folders
Creating a Public Folder
Managing a Public Folder
Securing a Public Folder
Public Folder Outlook Integration
Public Folder Offline Access
Outlook Integration
Installation and Configuration
Configuring Email Accounts
Sending and Receiving Mail
Working with Contacts
Working with Distribution Lists
Working with the Calendar
Working with Folders
Working with Delegates
Customizing Outlook
Troubleshooting Common Client Problems
Internet Client Access
Overview of Internet Client Access
Planning a Topology
Front-End and Back-End Topology
Outlook Web Access
Connecting with Outlook 2003
Connecting with Outlook Express
Security Considerations
Message Routing
Message Routing Overview
The Exchange Organization and Routing
Planning Internet Protocols
Connecting Endpoints
Configuration and Management
Mobile Components
Servicing Mobile Clients
Disaster Recovery
Disaster Recovery Overview
Exchange Server Back-Ups
Recovering Exchange Server Stores
Recovering Exchange Server Servers
Disaster Recovery Scenarios
Proactive Management Practices
Managing Disk Storage
Managing Disk Space
Performing Daily Tasks
Performing Scheduled Tasks
Performing On-Demand Tasks
A Common Scenario