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1. Title

  • A Practical Approach to Change Management: Making it Happen (PCHANG, 1 days)
    View PDF

2. Course Pre-requisites

  • Previous experience in a professional business environment

3. Target Audience

  • Business and IT professionals who want to better manage change

4. Dates and Pricing

2 People for Guaranteed Live or Virtual Delivery $650.00 per person

5. Outline

Module 1: The Art of Change Management

Topic 1: What is Change Management? Key Management Concepts

Topic 2: The Critical Nature of Change Management: About Change and Overall Strategy

Topic 3: The Major Obstacles to Effective Change Management

Topic 4: About Change Management and Organizational Agility

Topic 5: The Single Change Management Channel

Topic 6: The Critical Role of the Change Manager

Topic 7: About the Change Advisory Board

Topic 8: About Monitoring and Control

Module 2: Making Change Happen

Topic 1: The Change Process from A to Z

Topic 2: About Change and the Service Management Lifecycle

Topic 3: Understanding the Different Types of Changes

Topic 4: The Role of Change Proposals

Topic 5: The Anatomy of Change Management in the Real World

Topic 6: Change Management Interactions with other Processes

Topic 7: Tips and Tricks:

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