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Project Management Training

Course was work related. Found it very relative to what we are doing today. Instructor was bilingual and answered questions in both official languages.
Comment from Shared Services Canada

1. Title

  • Professional Project Management (40 PDUs): Understanding and Implementing Industry Standard Tools and Techniques (PMPFUN, 5 days)
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2. Course Pre-requisites

  • Previous experience in a project management role

3. Target Audience

  • Business professionals who want to learn how to apply formal project management tools and techniques

4. Dates and Pricing

Oct 2 to Oct 6, 2017$2,775.00/person

5. Outline

Module 1: Understanding Projects: Key Concepts and Terms

Topic 1: What is and is not a Project?

Topic 2: Understanding Project Phases

Topic 3: What is Project Management?

Topic 4: The Project Organization: Projects, Portfolios and Programs

Topic 5: Key Relationships: Project, Program and Portfolio Management

Topic 6: Projects and Strategic Planning

Topic 7: Differentiating between Project Management and Operations

Topic 8: Understanding Business Value, Business Justification and Projects

Topic 9: The Project Manager: Roles and Responsibilities

Topic 10: The Project Team: Composition and Roles

Topic 11: Project Management and Technology: Concepts and Implementation

Topic 12: Exercise: Identifying the Project and the Team

Module 2: Project Management: The Lifecycle and the Project Context

Topic 1: About the Project Lifecycle: Processes and Phases

Topic 2: Tailoring to the Project Environment

Topic 3: Organizational Structure

Topic 4: Organizational Cultures and Styles

Topic 5: Communication and the Organization

Topic 6: Organizational Process Assets

Topic 7: Enterprise Environmental Factors

Topic 8: Projects Stakeholders

Topic 9: Project Governance

Topic 10: Exercise: Identifying the Project lifecycle and context

Module 3: All about Processes

Topic 1: Processes and Functions: Differentiating how from whom

Topic 2: Understanding Project Management Groups

Topic 3: The Relationship between the Project Lifecycle and Project Management Groups

Topic 4: Starting Up: The Initiating Process Group

Topic 5: Creating a Plan: The Planning Process Group

Topic 6: Getting Work Done: The Executing Process Group

Topic 7: Getting things Done Right: The Monitoring and Controlling Process Group

Topic 8: Ending Smoothly: The Closing Process Group

Topic 9: From Beginning to End: Putting it all Together

Topic 10: Exercise: Identifying the phases and the processes

Module 4: Starting Up: The Initiating Process Group

Topic 1: Overview of Processes in the Initiating Process Group

Topic 2: Getting Formal Authorization: Develop Project Charter

Topic 3: Develop Project Charter: Key Tools and Concepts

Topic 4: Develop Project Charter: Key Outputs

Topic 5: Know the Players: Identify Stakeholders

Topic 6: Identify Stakeholders: Key Tools and Concepts

Topic 7: Identify Stakeholders: Key Outputs

Topic 8: Exercise: Creating a Project Charter and a Stakeholder Register

Module 5: The Plan and the Scope

Topic 1: Overview of Processes in the Planning Process Group

Topic 2: Planning the Project: Develop Project Management Plan

Topic 3: Overview of Project Scope Management Processes

Topic 4: What is Scope and how do we Describe Scope in a Formal Way?

Topic 5: Best Practices and Common Mistakes for Scope Management

Topic 6: Understanding Requirements: Types and Taxonomy

Topic 7: Collecting Requirements in the Real World

Topic 8: Working with Group Creativity Techniques: Brainstorming, Affinity Diagrams and More

Topic 9: Working with Group Decision Making Techniques: Unanimity, Majority and More

Topic 10: The Practitioner’s Toolkit: Writing a Project Scope Description

Topic 11: The Work Breakdown Structure (WBS): What is it and why do we use it?

Topic 12: Creating a WBS

Topic 13: Creating and Working with the Scope Baseline

Topic 14: Validate Scope

Topic 15: Control Scope

Topic 16: Exercise: Creating a Template for a Project Management Plan

Topic 17: Exercise: Creating a Scope Baseline

Module 6: Creating a Schedule

Topic 1: Overview of Schedule Management Processes

Topic 2: Plan Schedule Management: Concepts and Practice

Topic 3: The Schedule Management Plan: Contents and Structure

Topic 4: Identifying the Work to be done: Define Activities

Topic 5: The Tools of the Trade: Decomposition and Rolling Wave Planning

Topic 6: Identifying how the Work will be done: Sequencing Activities

Topic 7: Using the Precedence Diagramming Method

Topic 8: Working with Leads and Lags

Topic 9: Working with Project Schedule Network Diagrams

Topic 10: Estimating Activity Resources

Topic 11: Estimating Activity Durations

Topic 12: Analogous, Parametric and Three Point Estimating

Topic 13: Developing the Schedule

Topic 14: Working with the Critical Path Method

Topic 15: Working with the Critical Chain Method

Topic 16: Working with Resource Optimization Techniques: Leveling and Smoothing

Topic 17: Working with Modeling Techniques: What-If and Simulation

Topic 18: Working with Schedule Compression Techniques: Crashing and Fast-Tracking

Topic 19: Communicating the Project Schedule: Bar Charts, milestone Charts and PSN Diagrams

Topic 20: Control Schedule

Topic 21: Exercise: Listing and Sequencing the Activities

Topic 22: Exercise: Creating a Schedule and Identifying the Critical Path

Topic 23: Exercise: Applying Resource Optimization and Schedule Compression Techniques

Module 7: Creating a Budget

Topic 1: Overview of Cost Management Processes

Topic 2: Plan Cost Management: Concepts and Practice

Topic 3: The Cost Management Plan: Contents and Structure

Topic 4: Estimate Costs: Practical Considerations

Topic 5: Analogous, Parametric, Bottom Up and Three Point Estimating

Topic 6: Working with Contingency and Management Reserves

Topic 7: About Reserve Analysis

Topic 8: About Progressive Project Funding

Topic 9: Determine Budget: Practical Considerations

Topic 10: The Basics the Earned Value Management

Topic 11: Earned Value, Present Value, Actual Cost, Estimate At Completion and Budget at Completion

Topic 12: Determining Progress: Cost Variance and Schedule Variance

Topic 13: Useful Ratios: CPI, SPI and TCPI

Topic 14: Forecasting: Determining EAC Scientifically

Topic 15: Exercise: Using Formal Estimation Techniques

Topic 16: Exercise: Determining a Budget and Defining Contingency and Management Reserves

Topic 17: Exercise: Controlling the ABC CRM Development Project: Using EVM to Assess Progress

Module 8: Managing Quality

Topic 1: Overview of Quality Management Processes

Topic 2: Plan Quality Management: Concepts and Practice

Topic 3: The Quality Management Plan: Contents and Structure

Topic 4: The Cost of Quality: Conformance and Non-Conformance Costs

Topic 5: Seven Basic Quality Tools: Cause and Effect Diagram (Ishikawa Diagrams)

Topic 6: Seven Basic Quality Tools: Flowcharts

Topic 7: Seven Basic Quality Tools: Checksheets

Topic 8: Seven Basic Quality Tools: Pareto Diagrams

Topic 9: Seven Basic Quality Tools: Histograms

Topic 10: Seven Basic Quality Tools: Control Charts

Topic 11: Seven Basic Quality Tools: Scatter Diagrams

Topic 12: Other Tools of the Quality Trade Part I: Benchmarking, DOE and Statistical Sampling

Topic 13: Other Tools of the Quality Trade Part II: Brainstorming, Force Field Analysis and More

Topic 14: Control Quality: Prevention, Inspection, Attribute Sampling and Tolerances

Topic 15: Exercise: Applying Quality Tools in the Real World

Module 9: Managing Human Resources

Topic 1: Overview of HR Management Processes

Topic 2: Plan HR Management: Concepts and Practice

Topic 3: The HR Management Plan: Contents and Structure

Topic 4: About Organization Charts and Position Descriptions: Formats and Use

Topic 5: Acquire Project Team: Tools and Techniques

Topic 6: Working with Virtual Teams

Topic 7: Working with Multi-Criteria Decision Analysis

Topic 8: Develop Project Team

Topic 9: About Training: Techniques and Approaches

Topic 10: Team Building Activities: Forming, Storming, Norming, Performing and Adjourning

Topic 11: Other Techniques: Ground Rules, Co-Location and Recognition

Topic 12: Manage Project Teams: Techniques

Topic 13: About Conflict Resolution and Necessary Interpersonal Skills

Topic 14: Exercise: Creating an Effective Team and Managing Conflicts

Module 10: Managing Communications

Topic 1: Overview of Communications Management Processes

Topic 2: Plan Communications Management: Concepts and Practice

Topic 3: The Communications Management Plan: Contents and Structure

Topic 4: Communication Channels

Topic 5: Communication Models

Topic 6: Communication Methods

Topic 7: Managing Communications

Topic 8: Control Communications

Topic 9: Exercise: Creating a Communication Management Plan

Module 11: Managing Risks

Topic 1: Overview of Risk Management Processes

Topic 2: Risk Concepts and Definitions: Appetite, Tolerance and Threshold

Topic 3: Plan Risk Management: Concepts and Practice

Topic 4: The Risk Management Plan: Contents and Structure

Topic 5: Identify Risks: Essential Concepts

Topic 6: Information Gathering Techniques: Brainstorming, Delphi, Interviews and RCA

Topic 7: Diagramming Techniques: Cause and Effect, Process Flow Charts and Influence Diagrams

Topic 8: About SWOT Analysis

Topic 9: Creating a Risk Register

Topic 10: Perform Qualitative Risk Analysis: Concepts

Topic 11: Risk Probability and Impact Assessment

Topic 12: Probability and Impact Matrix

Topic 13: Risk Data Quality and Urgency Assessments and Risk Categorization

Topic 14: Perform Quantitative Risk Analysis

Topic 15: Tools and Techniques: Interviewing, Probability Distributions and Simulation

Topic 16: Sensitivity Analysis

Topic 17: Expected Monetary Value Analysis

Topic 18: Plan Risk Responses

Topic 19: Strategies for Positive/Negative Risk Responses

Topic 20: Control Risks

Topic 21: Risk Audits

Topic 22: Exercise: Identifying Risks and Creating a Risk Register

Topic 23: Exercise: Performing Qualitative Risk Analysis

Topic 24: Exercise: Performing Quantitative Risk Analysis

Module 12: Managing Procurement

Topic 1: Overview of Procurement Management Processes

Topic 2: Plan Procurement Management: Concepts and Practice

Topic 3: The Procurement Management Plan: Contents and Structure

Topic 4: Procurement Concepts and Definitions: Contract Types and Consequences

Topic 5: About Sourcing Criteria

Topic 6: Conduct Procurements

Topic 7: About Bidder Conferences and Procurement Negotiations

Topic 8: Control Procurements

Topic 9: Exercise: Conducting a Procurement

Module 13: Managing Stakeholders

Topic 1: Overview of Stakeholder Management Processes

Topic 2: Plan Stakeholder Management: Concepts and Practice

Topic 3: The Stakeholder Management Plan: Contents and Structure

Topic 4: Stakeholder Analysis and the Power/Interest Grid

Topic 5: Manage Stakeholder Engagement

Topic 6: Control Stakeholder Engagement

Topic 7: Exercise: Managing Stakeholder Engagement with a Stakeholder Engagement Matrix

Module 14: The Closing Process Group

Topic 1: Overview of the Closing Process Group

Topic 2: Close Project or Phase

Topic 3: Close Procurements

Topic 4: Exercise: Preparing for and executing Project Closure

Module 15: Comprehensive Review of Project Management Processes

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