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Project Management Training


On behalf of the section here at CBSA I would like to thank you for putting in that extra effort to ensure that the course was a resounding success. Your concern for the participants getting the most out of the course was self-evident and very much appreciated. The participants found the extra day of lab time very worthwhile
Comment from CBSA

1. Title

  • Professional Project Management (40 PDUs): Understanding and Implementing Industry Standard Tools and Techniques (PMPFUN, 5 days)
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2. Course Pre-requisites

  • Previous experience in a project management role

3. Target Audience

  • Business professionals who want to learn how to apply formal project management tools and techniques

4. Dates and Pricing


Oct 2 to Oct 6, 2017$2,775.00/person

5. Outline

Module 1: Understanding Projects: Key Concepts and Terms

Topic 1: What is and is not a Project?

Topic 2: Understanding Project Phases

Topic 3: What is Project Management?

Topic 4: The Project Organization: Projects, Portfolios and Programs

Topic 5: Key Relationships: Project, Program and Portfolio Management

Topic 6: Projects and Strategic Planning

Topic 7: Differentiating between Project Management and Operations

Topic 8: Understanding Business Value, Business Justification and Projects

Topic 9: The Project Manager: Roles and Responsibilities

Topic 10: The Project Team: Composition and Roles

Topic 11: Project Management and Technology: Concepts and Implementation

Topic 12: Exercise: Identifying the Project and the Team

Module 2: Project Management: The Lifecycle and the Project Context

Topic 1: About the Project Lifecycle: Processes and Phases

Topic 2: Tailoring to the Project Environment

Topic 3: Organizational Structure

Topic 4: Organizational Cultures and Styles

Topic 5: Communication and the Organization

Topic 6: Organizational Process Assets

Topic 7: Enterprise Environmental Factors

Topic 8: Projects Stakeholders

Topic 9: Project Governance

Topic 10: Exercise: Identifying the Project lifecycle and context

Module 3: All about Processes

Topic 1: Processes and Functions: Differentiating how from whom

Topic 2: Understanding Project Management Groups

Topic 3: The Relationship between the Project Lifecycle and Project Management Groups

Topic 4: Starting Up: The Initiating Process Group

Topic 5: Creating a Plan: The Planning Process Group

Topic 6: Getting Work Done: The Executing Process Group

Topic 7: Getting things Done Right: The Monitoring and Controlling Process Group

Topic 8: Ending Smoothly: The Closing Process Group

Topic 9: From Beginning to End: Putting it all Together

Topic 10: Exercise: Identifying the phases and the processes

Module 4: Starting Up: The Initiating Process Group

Topic 1: Overview of Processes in the Initiating Process Group

Topic 2: Getting Formal Authorization: Develop Project Charter

Topic 3: Develop Project Charter: Key Tools and Concepts

Topic 4: Develop Project Charter: Key Outputs

Topic 5: Know the Players: Identify Stakeholders

Topic 6: Identify Stakeholders: Key Tools and Concepts

Topic 7: Identify Stakeholders: Key Outputs

Topic 8: Exercise: Creating a Project Charter and a Stakeholder Register

Module 5: The Plan and the Scope

Topic 1: Overview of Processes in the Planning Process Group

Topic 2: Planning the Project: Develop Project Management Plan

Topic 3: Overview of Project Scope Management Processes

Topic 4: What is Scope and how do we Describe Scope in a Formal Way?

Topic 5: Best Practices and Common Mistakes for Scope Management

Topic 6: Understanding Requirements: Types and Taxonomy

Topic 7: Collecting Requirements in the Real World

Topic 8: Working with Group Creativity Techniques: Brainstorming, Affinity Diagrams and More

Topic 9: Working with Group Decision Making Techniques: Unanimity, Majority and More

Topic 10: The Practitioner’s Toolkit: Writing a Project Scope Description

Topic 11: The Work Breakdown Structure (WBS): What is it and why do we use it?

Topic 12: Creating a WBS

Topic 13: Creating and Working with the Scope Baseline

Topic 14: Validate Scope

Topic 15: Control Scope

Topic 16: Exercise: Creating a Template for a Project Management Plan

Topic 17: Exercise: Creating a Scope Baseline

Module 6: Creating a Schedule

Topic 1: Overview of Schedule Management Processes

Topic 2: Plan Schedule Management: Concepts and Practice

Topic 3: The Schedule Management Plan: Contents and Structure

Topic 4: Identifying the Work to be done: Define Activities

Topic 5: The Tools of the Trade: Decomposition and Rolling Wave Planning

Topic 6: Identifying how the Work will be done: Sequencing Activities

Topic 7: Using the Precedence Diagramming Method

Topic 8: Working with Leads and Lags

Topic 9: Working with Project Schedule Network Diagrams

Topic 10: Estimating Activity Resources

Topic 11: Estimating Activity Durations

Topic 12: Analogous, Parametric and Three Point Estimating

Topic 13: Developing the Schedule

Topic 14: Working with the Critical Path Method

Topic 15: Working with the Critical Chain Method

Topic 16: Working with Resource Optimization Techniques: Leveling and Smoothing

Topic 17: Working with Modeling Techniques: What-If and Simulation

Topic 18: Working with Schedule Compression Techniques: Crashing and Fast-Tracking

Topic 19: Communicating the Project Schedule: Bar Charts, milestone Charts and PSN Diagrams

Topic 20: Control Schedule

Topic 21: Exercise: Listing and Sequencing the Activities

Topic 22: Exercise: Creating a Schedule and Identifying the Critical Path

Topic 23: Exercise: Applying Resource Optimization and Schedule Compression Techniques

Module 7: Creating a Budget

Topic 1: Overview of Cost Management Processes

Topic 2: Plan Cost Management: Concepts and Practice

Topic 3: The Cost Management Plan: Contents and Structure

Topic 4: Estimate Costs: Practical Considerations

Topic 5: Analogous, Parametric, Bottom Up and Three Point Estimating

Topic 6: Working with Contingency and Management Reserves

Topic 7: About Reserve Analysis

Topic 8: About Progressive Project Funding

Topic 9: Determine Budget: Practical Considerations

Topic 10: The Basics the Earned Value Management

Topic 11: Earned Value, Present Value, Actual Cost, Estimate At Completion and Budget at Completion

Topic 12: Determining Progress: Cost Variance and Schedule Variance

Topic 13: Useful Ratios: CPI, SPI and TCPI

Topic 14: Forecasting: Determining EAC Scientifically

Topic 15: Exercise: Using Formal Estimation Techniques

Topic 16: Exercise: Determining a Budget and Defining Contingency and Management Reserves

Topic 17: Exercise: Controlling the ABC CRM Development Project: Using EVM to Assess Progress

Module 8: Managing Quality

Topic 1: Overview of Quality Management Processes

Topic 2: Plan Quality Management: Concepts and Practice

Topic 3: The Quality Management Plan: Contents and Structure

Topic 4: The Cost of Quality: Conformance and Non-Conformance Costs

Topic 5: Seven Basic Quality Tools: Cause and Effect Diagram (Ishikawa Diagrams)

Topic 6: Seven Basic Quality Tools: Flowcharts

Topic 7: Seven Basic Quality Tools: Checksheets

Topic 8: Seven Basic Quality Tools: Pareto Diagrams

Topic 9: Seven Basic Quality Tools: Histograms

Topic 10: Seven Basic Quality Tools: Control Charts

Topic 11: Seven Basic Quality Tools: Scatter Diagrams

Topic 12: Other Tools of the Quality Trade Part I: Benchmarking, DOE and Statistical Sampling

Topic 13: Other Tools of the Quality Trade Part II: Brainstorming, Force Field Analysis and More

Topic 14: Control Quality: Prevention, Inspection, Attribute Sampling and Tolerances

Topic 15: Exercise: Applying Quality Tools in the Real World

Module 9: Managing Human Resources

Topic 1: Overview of HR Management Processes

Topic 2: Plan HR Management: Concepts and Practice

Topic 3: The HR Management Plan: Contents and Structure

Topic 4: About Organization Charts and Position Descriptions: Formats and Use

Topic 5: Acquire Project Team: Tools and Techniques

Topic 6: Working with Virtual Teams

Topic 7: Working with Multi-Criteria Decision Analysis

Topic 8: Develop Project Team

Topic 9: About Training: Techniques and Approaches

Topic 10: Team Building Activities: Forming, Storming, Norming, Performing and Adjourning

Topic 11: Other Techniques: Ground Rules, Co-Location and Recognition

Topic 12: Manage Project Teams: Techniques

Topic 13: About Conflict Resolution and Necessary Interpersonal Skills

Topic 14: Exercise: Creating an Effective Team and Managing Conflicts

Module 10: Managing Communications

Topic 1: Overview of Communications Management Processes

Topic 2: Plan Communications Management: Concepts and Practice

Topic 3: The Communications Management Plan: Contents and Structure

Topic 4: Communication Channels

Topic 5: Communication Models

Topic 6: Communication Methods

Topic 7: Managing Communications

Topic 8: Control Communications

Topic 9: Exercise: Creating a Communication Management Plan

Module 11: Managing Risks

Topic 1: Overview of Risk Management Processes

Topic 2: Risk Concepts and Definitions: Appetite, Tolerance and Threshold

Topic 3: Plan Risk Management: Concepts and Practice

Topic 4: The Risk Management Plan: Contents and Structure

Topic 5: Identify Risks: Essential Concepts

Topic 6: Information Gathering Techniques: Brainstorming, Delphi, Interviews and RCA

Topic 7: Diagramming Techniques: Cause and Effect, Process Flow Charts and Influence Diagrams

Topic 8: About SWOT Analysis

Topic 9: Creating a Risk Register

Topic 10: Perform Qualitative Risk Analysis: Concepts

Topic 11: Risk Probability and Impact Assessment

Topic 12: Probability and Impact Matrix

Topic 13: Risk Data Quality and Urgency Assessments and Risk Categorization

Topic 14: Perform Quantitative Risk Analysis

Topic 15: Tools and Techniques: Interviewing, Probability Distributions and Simulation

Topic 16: Sensitivity Analysis

Topic 17: Expected Monetary Value Analysis

Topic 18: Plan Risk Responses

Topic 19: Strategies for Positive/Negative Risk Responses

Topic 20: Control Risks

Topic 21: Risk Audits

Topic 22: Exercise: Identifying Risks and Creating a Risk Register

Topic 23: Exercise: Performing Qualitative Risk Analysis

Topic 24: Exercise: Performing Quantitative Risk Analysis

Module 12: Managing Procurement

Topic 1: Overview of Procurement Management Processes

Topic 2: Plan Procurement Management: Concepts and Practice

Topic 3: The Procurement Management Plan: Contents and Structure

Topic 4: Procurement Concepts and Definitions: Contract Types and Consequences

Topic 5: About Sourcing Criteria

Topic 6: Conduct Procurements

Topic 7: About Bidder Conferences and Procurement Negotiations

Topic 8: Control Procurements

Topic 9: Exercise: Conducting a Procurement

Module 13: Managing Stakeholders

Topic 1: Overview of Stakeholder Management Processes

Topic 2: Plan Stakeholder Management: Concepts and Practice

Topic 3: The Stakeholder Management Plan: Contents and Structure

Topic 4: Stakeholder Analysis and the Power/Interest Grid

Topic 5: Manage Stakeholder Engagement

Topic 6: Control Stakeholder Engagement

Topic 7: Exercise: Managing Stakeholder Engagement with a Stakeholder Engagement Matrix

Module 14: The Closing Process Group

Topic 1: Overview of the Closing Process Group

Topic 2: Close Project or Phase

Topic 3: Close Procurements

Topic 4: Exercise: Preparing for and executing Project Closure

Module 15: Comprehensive Review of Project Management Processes

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