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VOIP Training


This customized course was just what we needed. Thank you !
Comment from Shared Services Canada

1. Title

  • The Complete QoS Course for Network Professionals (QOSAD, 3 days)
    View PDF

2. Course Pre-requisites

  • Previous experience in a VOIP environment

3. Target Audience

  • Professional network administrators who want to learn how to configure and tune a VOIP solution

4. Dates and Pricing


2 People for Guaranteed Live or Virtual Delivery $2,250.00 per person

5. Outline

Module 1: QOS Tools and Fundamentals

Topic 1: Classifiers and Classes of Service

Topic 2: Metering and Coloring

Topic 3: The Shaper Function

Topic 4: Comparing Policing and Shaping

Topic 5: About Queues

Topic 6: Delay and Jitter

Topic 7: Packet Loss

Module 2: Challenges

Topic 1: Defining the Classes of Service

Topic 2: Classes of Service and Queues Mapping

Topic 3: Inherent Delay Factors

Topic 4: Congestion Points

Topic 5: Trust Borders

Topic 6: Granularity Levels

Topic 7: Control Traffic

Module 3: Special Traffic Types and Networks

Topic 1: Layer 4 Transport Protocols: UDP and TCP

Topic 2: Data Center

Topic 3: Real-Time Traffic

Module 4: Classifiers

Topic 1: Packet QOS Markings

Topic 2: Inbound Interface Information

Topic 3: Deep Packet Inspection

Topic 4: Choosing Classifiers

Topic 5: The QOS Network Perspective

Topic 6: Mixing Different QOS Realms

Module 5: Policing and Shaping

Topic 1: Token Buckets

Topic 2: Traffic Bursts

Topic 3: Dual Rate Token Buckets

Topic 4: Shapers and Leaky Buckets

Topic 5: Excess Traffic and Oversubscription

Topic 6: Comparing and Applying Policer and Shaper Tools

Module 6: Queuing and Scheduling

Topic 1: Queuing and Scheduling Concepts

Topic 2: Packets and Cellification

Topic 3: Different Types of Queuing Disciplines

Topic 4: FIFO

Topic 5: FQ

Topic 6: PQ

Topic 7: WFQ

Topic 8: WRR

Topic 9: DWRR

Topic 10: Hierarchical Scheduling

Topic 11: Queue Lengths and Buffer Size

Topic 12: Dynamically Sized versus Fixed Size Queue Buffers

Module 7: The VPLS Case Study

Topic 1: High Level Case Study Overview

Topic 2: Virtual Private Networks

Topic 3: Service Overview

Topic 4: Service Technical Implementation

Topic 5: Network Internals

Topic 6: Classes of Service and Queue Mapping

Topic 7: Classification and Trust Borders

Topic 8: Admission Control

Topic 9: Rewrite Rules

Topic 10: Absorbing Traffic Bursts at the Egress

Topic 11: Queues and Scheduling at Core Facing Interfaces

Topic 12: Queues and Scheduling at Customer Facing Interfaces

Topic 13: Tracing a Packet through the Network

Topic 14: Adding More Services

Topic 15: Multicast Traffic

Topic 16: Using Bandwidth Reservations

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