SETC Training844-434-7382
 Find a Course: 
Programming TrainingMicrosoft TrainingMS Office TrainingServer TrainingManagement TrainingNetwork TrainingAbout UsContact Us

Business Skills Training

Trainer was well prepared. Course was very interesting.
Comment from Shared Services canada

1. Title

  • The Art of Leadership, Innovation and Deliverology in Information Technology (SLEAD, 3 days)
    View PDF

2. Course Pre-requisites

  • Previous Experience in an IT Environment

3. Target Audience

  • IT Professionals who want to develop and improve their leadership and their ability to innovate and deliver

4. Dates and Pricing

2 People for Guaranteed Live or Virtual Delivery $1,675.00 per person

5. Outline

Module 1: Leadership: Can it be Defined?

Topic 1: Leadership Theories

Topic 2: What is a Manager?

Topic 3: What Distinguishes a Leader?

Topic 4: The Difference between Leading and Managing

Topic 5: Leadership and Information Technology

Module 2: The Visionary

Topic 1: The Road Ahead – The Vision

Topic 2: To Change or Not to Change

Topic 3: Implementing a Change Management Process

Topic 4: The Art of Communication and the Sharing of Knowledge

Topic 5: The Art of the Follow Through

Topic 6: The Poison of Complacency

Topic 7: Work It! The Power to Energize

Topic 8: Setting Benchmarks and Ethical Standards\

Module 3: The Ability to Build Teams

Topic 1: Understanding the Big Picture

Topic 2: Working with what you have: Personality Types

Topic 3: Working with what you have: Skills and Knowledge

Topic 4: Rewards and Consequences

Topic 5: Group Meetings

Topic 6: Dysfunctional Meetings

Topic 7: Meetings with Senior Executives

Topic 8: Some Challenges in Multicultural and Multilingual Environments

Topic 9: The Keys to a Successful Team

Module 4: The Ability to Manage

Topic 1: The Management Balance

Topic 2: Don’t Break: Managing Stress

Topic 3: You’re on the Clock: Managing Time

Topic 4: To Emote or not to Emote: Managing Emotions

Topic 5: Work-Life Balance

Module 5: The Ability to Communicate

Topic 1: Speaking for Effect

Topic 2: Motivating for Effect

Topic 3: The Power of Persuasion

Topic 4: The Art of Writing

Topic 5: The Power and the Danger of Email

Module 6: The Ability to Enforce

Topic 1: With Great Power comes Great Responsibility

Topic 2: The Use of Power

Topic 3: The Dynamics of Power

Topic 4: Power, Politics and Hierarchy

Topic 5: Power Struggles

Module 7: The Power to Partner

Topic 1: Building a Winning Partnership

Topic 2: Creating Strategic Alliances

Topic 3: The Six Cs of Partnering

Topic 4: Listening and Trust

Module 8: The Need for Planning

Topic 1: Planning for the Long, Middle and Short Term

Topic 2: Why do we need a Project Plan?

Topic 3: Focus and Scope

Topic 4: Creating a Scope Management Plan

Topic 5: Determining Project Scope

Topic 6: Conducting the Initial Risk Assessment

Topic 7: Elements of a Project Plan

Module 9: The Art of Deliverology

Topic 1: What have we Learned?

Topic 2: Set Direction and Context

Topic 3: Establish Clear Accountabilities and Metrics

Topic 4: Create Realistic Budgets, Plans and Targets

Topic 5: Track Performance Effectively

Topic 6: Hold Robust Performance Dialogues

Topic 7: Ensure Actions, Rewards and Consequences

SETC Training on LinkedIn follow @CTESTraining Follow us on Facebook
  Programming Training
  Microsoft Training
  Network Training
  Management Training
  Server Training
  Microsoft Office Training
Site developed and authored by Jean-Marc Choquette