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Telecom Training


The course was very helpful for my career. It opened up my eyes on how the web has evolved. I would recommend this course to my colleagues.
Comment from Canada Revenue Agency

1. Title

  • An Introduction to Telecommunications and Associated Technologies (TELCO101, 4 days)
    View PDF

2. Course Pre-requisites

  • Participants should have some exposure to basic telecommunications technologies and infrastructures.

3. Target Audience

  • IT professionals who want a better understanding of how data is transported in modern telephone and data networks

4. Dates and Pricing


2 People for Guaranteed Live or Virtual Delivery $2,775.00 per person

5. Outline

Module 1: Network Fundamentals

Topic 1: An Overview of a Typical Network’s Topology

Topic 2: Comparing LANs and WANs

Topic 3: Corporate Network Core Components

Topic 4: Network Protocols: TCP/IP and more

Topic 5: Inter-Connecting Networks: Routers, Switches and Bridges

Topic 6: An Introduction to IP Addressing and Subnetting

Topic 7: Connecting Networks to the Internet

Topic 8: Internet Addressing

Topic 9: TCP/IP Networks and Services

Topic 10: A Word about Service Oriented Architecture

Topic 11: About Cloud Computing

Module 2: Wireless Technology Fundamdentals

Topic 1: The Frequency Spectrum

Topic 2: Wireless Communication Primer

Topic 3: Spread Spectrum

Topic 4: Global System for Mobile and General Packet Radio Service

Topic 5: Code-Division Multiple Access

Topic 6: GSM Versus CDMA

Topic 7: 3G Cellular Systems

Topic 8: 2G Mobile Wireless Services

Topic 9: Wireless Technologies Landscape

Topic 10: 802.11 Wireless LANs

Topic 11: Bluetooth

Topic 12: Ultra-Wideband

Topic 13: Radio-Frequency Identification

Topic 14: Wireless Metropolitan Area Networks

Topic 15: Satellite

Topic 16: Wireless Sensor Networks

Module 3: Wireless Networks

Topic 1: Bluetooth (802.15.1)

Topic 2: Wi-Fi (802.11)

Topic 3: WiMAX (802.16)

Topic 4: Cell Phone Technologies

Module 4: Virtual Private Networks (VPNs)

Topic 1: VPN Overview

Topic 2: VPN Solutions Overview

Topic 3: VPN Components

Topic 4: Connecting to LANs with VPNs: An Analogy

Topic 5: VPN Protocols

Topic 6: VPN Types

Topic 7: VPN Security

Module 5: Voice-over Internet Protocol (VoIP)

Topic 1: Voice vs. Data: Separate yet Convergent

Topic 2: VoIP Overview

Topic 3: Why Switch to VoIP?

Topic 4: Using VoIP on Microsoft Windows

Topic 5: VoIP Telecom Network Foundations

Topic 6: Replacing the Voice Circuit with VoIP

Topic 7: VoIP Packets, Headers and Components

Topic 8: Replacing Call Signaling with VoIP

Topic 9: About Voice QoS

Module 6: Troubleshooting Networks

Topic 1: Troubleshooting Networks: A Proposed Methodology

Topic 2: Network Troubleshooting Tools

Topic 3: Troubleshooting Client to Client Communications

Topic 4: Troubleshooting Internet Connectivity

Topic 5: Troubleshooting Wireless Access

Topic 6: Other Troubleshooting Tips and Techniques

Topic 7: Using and Understanding Network Analyzers

Module 7: (Practical Lab) - Putting together a Wired and Wireless Network from Scratch

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