An Introduction to Telecommunications and Associated Technologies
(TELCO101, Live Instructor-Led Training, 4 days)


The SETC Certified Introduction to Telecommunications course provides participants with a comprehensive overview of the various components of a modern networking and telecommunications infrastructure. This course begins with an overview of the hardware components of the network and a general discussion of IP based networking. This is followed by a high-level discussion of wireless networking, virtual private networks and Voice over IP technologies. The course concludes with a practical and hands-on troubleshooting lab which allows participants to build and troubleshoot a mixed network including wired and wireless network segments and IP phones.

Dates and Pricing

Jan 9 to Jan 12, 2018$2,500/person Feb 6 to Feb 9, 2018$2,500/person Mar 6 to Mar 9, 2018$2,500/person


Network Fundamentals
An Overview of a Typical Network’s Topology
Comparing LANs and WANs
Corporate Network Core Components
Network Protocols: TCP/IP and more
Inter-Connecting Networks: Routers, Switches and Bridges
An Introduction to IP Addressing and Subnetting
Connecting Networks to the Internet
Internet Addressing
TCP/IP Networks and Services
A Word about Service Oriented Architecture
About Cloud Computing
Wireless Technology Fundamdentals
The Frequency Spectrum
Wireless Communication Primer
Spread Spectrum
Global System for Mobile and General Packet Radio Service
Code-Division Multiple Access
3G Cellular Systems
2G Mobile Wireless Services
Wireless Technologies Landscape
802.11 Wireless LANs
Radio-Frequency Identification
Wireless Metropolitan Area Networks
Wireless Sensor Networks
Wireless Networks
Bluetooth (802.15.1)
Wi-Fi (802.11)
WiMAX (802.16)
Cell Phone Technologies
Virtual Private Networks (VPNs)
VPN Overview
VPN Solutions Overview
VPN Components
Connecting to LANs with VPNs: An Analogy
VPN Protocols
VPN Types
VPN Security
Voice-over Internet Protocol (VoIP)
Voice vs. Data: Separate yet Convergent
VoIP Overview
Why Switch to VoIP?
Using VoIP on Microsoft Windows
VoIP Telecom Network Foundations
Replacing the Voice Circuit with VoIP
VoIP Packets, Headers and Components
Replacing Call Signaling with VoIP
About Voice QoS
Troubleshooting Networks
Troubleshooting Networks: A Proposed Methodology
Network Troubleshooting Tools
Troubleshooting Client to Client Communications
Troubleshooting Internet Connectivity
Troubleshooting Wireless Access
Other Troubleshooting Tips and Techniques
Using and Understanding Network Analyzers
(Practical Lab) - Putting together a Wired and Wireless Network from Scratch