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Server 2016 Training


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1. Title

  • Windows Server 2016 Troubleshooting and Diagnostics (W8TROUB, 5 days)
    View PDF

2. Course Pre-requisites

  • Working knowledge of the Windows Server 2016 environment

3. Target Audience

  • System Administrators wiching to learn better troubleshooting techniques

4. Dates and Pricing


Oct 16 to Oct 20, 2017$2,775.00/person

5. Outline

Module 1: Troubleshooting Methodology

Topic 1: Troubleshooting: A Proposed Methodology

Topic 2: Investigating the Cause and Effect Relationship

Topic 3: Researching the Problem: Digging Deeper

Topic 4: Identifying Possible Solutions

Topic 5: Validating the Solution

Topic 6: Overview of Hardware Troubleshooting

Topic 7: Overview of Software Troubleshooting

Topic 8: Overview of Network Troubleshooting

Topic 9: Overview of Malware and Virus Troubleshooting

Topic 10: Other Troubleshooting Considerations

Module 2: Troubleshoting an Installation

Topic 1: Tools for Troubleshooting

Topic 2: Setting up Remote Troubleshooting

Topic 3: Troubleshooting the Windows Start-up Process

Topic 4: Troubleshooting Hardware Problems

Topic 5: Troubleshooting Windows Services

Topic 6: Other Troubleshooting Considerations

Module 3: Configuring Network Services

Topic 1: Overview of the Network Management Interface Tools

Topic 2: Setting up a Wired Network Connection

Topic 3: Setting up a Wireless Network Connection

Topic 4: Troubleshooting Network Connectivity Problems

Topic 5: Troubleshooting Active Directory Connection Problems

Topic 6: Exploring Command Line Tools for Troubleshooting

Module 4: Troubleshooting Network Applications

Topic 1: Overview of Troubleshooting Tools

Topic 2: Troubleshooting DHCP

Topic 3: Troubleshooting DNS

Topic 4: Troubleshooting Network Traffic Problems

Topic 5: Troubleshooting Routers and Switches

Topic 6: Troubleshooting Active Directory Connection Problems

Module 5: Security and Malware

Topic 1: About Running Applications in an Administrative Context

Topic 2: About Windows Defender and Windows Firewall

Topic 3: Threat Sources

Topic 4: Threat Categories

Topic 5: Dealing with Viruses

Topic 6: Dealing with Worms

Topic 7: Dealing with Spyware

Topic 8: Dealing with Email Attacks

Topic 9: Dealing with Malevolent Scripts

Topic 10: What About IIS, WCF and other Remote Access Technologies?

Module 6: Files and Printing

Topic 1: About Sharing Files on a Network

Topic 2: Installing DFS

Topic 3: Administering DFS

Topic 4: Securing File Shares

Topic 5: Troubleshooting Remote Access Problems

Topic 6: Troubleshooting Printing Problems

Module 7: Using Wireless Devices

Topic 1: Supported Wireless Interfaces

Topic 2: Using WIFI: Configuring and Connecting to Routers

Topic 3: Using Bluetooth Devices

Topic 4: About Synchronization

Topic 5: Securing Wireless Devices

Topic 6: Troubleshooting Wireless Devices

Topic 7: Optimizing Wireless Devices

Module 8: Performance Tuning

Topic 1: Tools Overview

Topic 2: Using the Performance Monitor

Topic 3: Using Performance Information and Tools

Topic 4: Using the Process Explorer

Topic 5: Using the Memory Diagnostics Tool

Topic 6: Using a Memory Dump

Topic 7: About Disk Management

Topic 8: Ten Ways to Increase Server Performance

Module 9: Installing Software and Updates

Topic 1: Configuring Windows Update

Topic 2: Installing, Configuring and Removing Software Application

Topic 3: Validating the Authenticity of Software

Topic 4: Troubleshooting Legacy Software Installation Problems

Topic 5: Removing Software

Topic 6: Troubleshooting Server Applications

Module 10: A Comprehensive Troubleshooting Lab

Module 11:

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