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Windows 10 Training


I really liked the fact that we could follow using the manual PDF files on our individual machines. This allowed to easily/quickly scroll back/forth the slides without having to interrupt the class to ask to go back to certain slides when needing to review something. This also allowed to easily search within the manual for specific keywords while doing exercises
Comment from Mitel

1. Title

  • Mastering Windows 10: Installation, Management and Troubleshooting (WIN10I, 4 days)
    View PDF

2. Course Pre-requisites

  • Previous experience in an administration role with Microsoft Windows

3. Target Audience

  • Professional administrators who want to learn how to install, configure and manage a Windows 10 envrionment

4. Dates and Pricing


Jun 13 to Jun 16, 2017$2,775.00/person
Sep 26 to Sep 29, 2017$2,775.00/person
Nov 28 to Dec 1, 2017$2,775.00/person

5. Outline

Module 1: All About Windows 10

Topic 1: Exploring New Features in Windows 10

Topic 2: Top Productivity Tips with Windows 10

Topic 3: About Memory Usage in Windows 10

Topic 4: Key Performance Tools for Windows 10

Topic 5: About Configuration and Information Management Processes

Topic 6: A Formal Troubleshooting Methodology

Topic 7: Best Practices for Exceptional Customer Service

Module 2: Windows 10 Installation

Topic 1: Overview of the Installation Process

Topic 2: Installing Windows 10

Topic 3: Configuring Networking and Names

Topic 4: Adding the Computer to a Domain

Topic 5: Exploring Remote Connectivity

Topic 6: Configuring the Firewall

Topic 7: Setting up Drives and Volumes

Topic 8: Configuring Security

Topic 9: Creating and Managing Shares

Topic 10: Adding and Removing Software

Module 3: Troubleshooting the Boot Process

Topic 1: Exploring the Windows 10 Boot Process

Topic 2: Troubleshooting the Boot Process

Topic 3: Options for OS Recovery

Topic 4: Recovering using the Recovery Utility

Topic 5: Recovering using Backups

Module 4: Troubleshooting the Local Machine

Topic 1: Common User Requests

Topic 2: Reading Log Events

Topic 3: Gathering Local Information

Topic 4: Troubleshooting Resolution

Topic 5: Troubleshooting Disks and Volumes

Topic 6: Troubleshooting Hardware Issues

Topic 7: Troubleshooting Software Issues

Module 5: Troubleshooting Networking

Topic 1: Troubleshooting IPv4 Address Related Issues

Topic 2: Troubleshooting Name Resolution Issues

Topic 3: Troubleshooting Automatic Addressing Issues

Topic 4: Troubleshooting Firewall Related Issues

Topic 5: Troubleshooting Remote Access Issues

Topic 6: Troubleshooting and Managing Wireless Networks

Topic 7: A Note on Linux Interoperability

Module 6: Troubleshooting in a Domain

Topic 1: About the Windows 10 Domain Client

Topic 2: Troubleshooting GPO Issues: Security

Topic 3: Troubleshooting GPO Issues: Software

Topic 4: Troubleshooting GPO Issues: Profiles and Logon Scripts

Topic 5: Troubleshooting Access Issues to Shares

Topic 6: Troubleshooting Access Issues to Printing Services

Topic 7: Troubleshooting Access Issues to Server Applications

Module 7: Advanced Diagnostics

Topic 1: Using FDISK for Disk Management

Topic 2: Understanding Packet Structure

Topic 3: Using Wireshark for Network Packet Analysis

Topic 4: Using nmap and other Tools for Advanced Diagnostics

Topic 5: Delving into the Registry

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