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Windows 10 Training


Good course, instructor very knowledgeable and likeable.
Comment from HRSDC

1. Title

  • Mastering Windows 10: Installation, Management and Troubleshooting (WIN10I, 4 days)
    View PDF

2. Course Pre-requisites

  • Previous experience in an administration role with Microsoft Windows

3. Target Audience

  • Professional administrators who want to learn how to install, configure and manage a Windows 10 envrionment

4. Dates and Pricing


Sep 26 to Sep 29, 2017$2,775.00/person
Nov 28 to Dec 1, 2017$2,775.00/person

5. Outline

Module 1: All About Windows 10

Topic 1: Exploring New Features in Windows 10

Topic 2: Top Productivity Tips with Windows 10

Topic 3: About Memory Usage in Windows 10

Topic 4: Key Performance Tools for Windows 10

Topic 5: About Configuration and Information Management Processes

Topic 6: A Formal Troubleshooting Methodology

Topic 7: Best Practices for Exceptional Customer Service

Module 2: Windows 10 Installation

Topic 1: Overview of the Installation Process

Topic 2: Installing Windows 10

Topic 3: Configuring Networking and Names

Topic 4: Adding the Computer to a Domain

Topic 5: Exploring Remote Connectivity

Topic 6: Configuring the Firewall

Topic 7: Setting up Drives and Volumes

Topic 8: Configuring Security

Topic 9: Creating and Managing Shares

Topic 10: Adding and Removing Software

Module 3: Troubleshooting the Boot Process

Topic 1: Exploring the Windows 10 Boot Process

Topic 2: Troubleshooting the Boot Process

Topic 3: Options for OS Recovery

Topic 4: Recovering using the Recovery Utility

Topic 5: Recovering using Backups

Module 4: Troubleshooting the Local Machine

Topic 1: Common User Requests

Topic 2: Reading Log Events

Topic 3: Gathering Local Information

Topic 4: Troubleshooting Resolution

Topic 5: Troubleshooting Disks and Volumes

Topic 6: Troubleshooting Hardware Issues

Topic 7: Troubleshooting Software Issues

Module 5: Troubleshooting Networking

Topic 1: Troubleshooting IPv4 Address Related Issues

Topic 2: Troubleshooting Name Resolution Issues

Topic 3: Troubleshooting Automatic Addressing Issues

Topic 4: Troubleshooting Firewall Related Issues

Topic 5: Troubleshooting Remote Access Issues

Topic 6: Troubleshooting and Managing Wireless Networks

Topic 7: A Note on Linux Interoperability

Module 6: Troubleshooting in a Domain

Topic 1: About the Windows 10 Domain Client

Topic 2: Troubleshooting GPO Issues: Security

Topic 3: Troubleshooting GPO Issues: Software

Topic 4: Troubleshooting GPO Issues: Profiles and Logon Scripts

Topic 5: Troubleshooting Access Issues to Shares

Topic 6: Troubleshooting Access Issues to Printing Services

Topic 7: Troubleshooting Access Issues to Server Applications

Module 7: Advanced Diagnostics

Topic 1: Using FDISK for Disk Management

Topic 2: Understanding Packet Structure

Topic 3: Using Wireshark for Network Packet Analysis

Topic 4: Using nmap and other Tools for Advanced Diagnostics

Topic 5: Delving into the Registry

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