14 training courses found | Help me choose

roblems are everywhere it seems. Whether it is a new policy that must be integrated into our hiring practices or an existing recruitment process which needs to be fixed due to an inordinate number of errors, we are faced with complex problems that require solutions on a daily basis. To make things worse, the modern world seems to make an infinite number of alternative solutions available to us. Whether it is the plethora of new software packages or the multitude of expert consultants who could help us, we have more choices than ever. How do we decide which approach is best? How do we decide which tool suits our purpose? This SETC course on problem solving equips the business professional with best in class methodologies and practices in the art and science of problem solving in the modern workplace. Creative and effective problem solving can be a significant asset in the world of today and the infinite choices that we have. Custom training course titled Mastering Problem Solving: The Techniques of Success that will allow you to hone your professional skills.

Jan 15 to Jan 16, 2018$799/person Feb 12 to Feb 13, 2018$799/person Mar 12 to Mar 13, 2018$799/person
In the modern workplace, making good decisions, with limited information and short time frames is frequently the norm. In this course, participants will review and understand different decision-making models, how to analyze and develop options, and how to make a final decision. Custom training course titled Critical Thinking, Problem Solving and Decision Making in Complex Organizations that will allow you to hone your professional skills.

Jan 15 to Jan 16, 2018$799/person Feb 12 to Feb 13, 2018$799/person Mar 12 to Mar 13, 2018$799/person
Widely used in the IT world, strategic thinkers in many fields can apply the techniques of user-centred design to innovate better solutions to a vast array of problems - housing, health care, environmental sustainability, community planning, counter terrorism, poverty, social exclusion, client service. Design thinking can take you anywhere your imagination leads you. Through case studies, this course will demonstrate the principles of design thinking and the benefits of a human/client-centred approach to problem-solving, how to use research methods such as fast prototyping, experimentation and pilots, options for financing, and how to host a launch a facilitated design session. Custom training course titled Design Thinking: Creative Problem Solving Methods for Social Innovation that will allow you to hone your professional skills.

Jan 17 to Jan 19, 2018$1,199/person Feb 14 to Feb 16, 2018$1,199/person Mar 14 to Mar 16, 2018$1,199/person
This SETC Certified course focuses on the art, functionality and application of Data Mining and Data Warehousing as performed within an Oracle OLAP database environment. Beginning with the definitions of facts and dimensions, the course discusses every aspect of the Data Warehouse creation process from data loading to data mining. Implementing a data warehouse has never been this intuitive. Custom training course titled Building a Data Warehouse with Oracle that will allow you to hone your professional skills.

Jan 22 to Jan 26, 2018$3,350/person Feb 19 to Feb 23, 2018$3,350/person Mar 19 to Mar 23, 2018$3,350/person
This SETC Certified course introduces object oriente programming using the Visual Studio .NET environment. It focuses primarily on the basics of the VB.Net language as they apply to object oriented programming. The basic principles of software engineering and the use of UML as a design tool will also be introduced. The course includes with a complete introduction to object oriented concepts such as classes, methods, properties and events. In addition, participants are introduced to the use of inheritance and polymorphism in the construction of maintainable code. The course concludes with an exploration of generics and the overall use of objects in the design and implementation of a modern object oriented application. Custom training course titled Building Object Oriented Applications with VB .NET that will allow you to hone your professional skills.

Jan 15 to Jan 16, 2018$1,150/person Feb 12 to Feb 13, 2018$1,150/person Mar 12 to Mar 13, 2018$1,150/person
This SETC Certified course provides a comprehensive introduction to the Common Look and Feel standard as defined by treasury board. Beginning with a comprehensive introduction to XHTML programming with CSS, the course proceeds through the various sections of the CLF standard from a practical and hands-on perspective. Included is coverage of CLF styles, web page and email standards, accessibility requirements, required elements and overall look and feel requirements. If you need to implement a CLF compliant web page, this is the course for you. Custom training course titled Building Accessible Web Sites for the Government of Canada that will allow you to hone your professional skills.

Jan 22 to Jan 23, 2018$1,150/person Feb 19 to Feb 20, 2018$1,150/person Mar 19 to Mar 20, 2018$1,150/person
The ability to build secure code which is resistant to hacker attacks is a key skill for the modern programmer. As applications become a more an more important part of our professional lives, their security vulnerabilities become more and more of a liability. This SETC certified course on creating secure applications takes programmers on a complete tour of the various security concerns in a modern web application. The discussion includes encryption and message digests, code access security, authentication, session management, atuhorization and role based security. The course concludes with a detailed study of symmetric and asymmetric encryption techniques as well as common hacks and security vulnerabilities. Custom training course titled Building Secure Web Applications based on OWASP (.NET or Java) that will allow you to hone your professional skills.

Jan 17 to Jan 19, 2018$2,250/person Feb 14 to Feb 16, 2018$2,250/person Mar 14 to Mar 16, 2018$2,250/person
Effective IT customer service can define how both internal and external clients see your organization. In today’s challenging workplace, good IT customer service can increase productivity and can motivate staff to go beyond the strict essentials or their job. In the same way, bad customer service can lead to a loss of productivity that can affect every aspect of an organization’s operations. This SETC certified course equips the service desk professional with best in class methodologies and practices in the art and science of customer service. In addition this course provides participants with a comprehensive exploration of key troubleshooting skills and methods as they apply in a complex IT environment. Give your staff the skills they need to manage incidents and troubleshoot problems with this eminently practical SETC certified course. Custom training course titled Customer Service and Troubleshooting Skills for ITIL Based Service Desks that will allow you to hone your professional skills.

Jan 10 to Jan 12, 2018$1,675/person Feb 7 to Feb 9, 2018$1,675/person Mar 7 to Mar 9, 2018$1,675/person
Turning the lengthy process re-engineering models upside-down, the method of sprint-style “design-based thinking” starts from the finish line - to give a team a highly-specific problem to solve – and then works in an intensive, organized burst to develop viable solutions in a very short time-frame. Through real-world examples, and hands-on exploration, this course will demonstrate the principles of design thinking and client-centred approach to problem-solving, and how businesses can use novel research methods such as fast prototyping, experimentation and pilots to try out a various options prior to investing heavily in a full solution. Want to save time, money and effort? Give this approach a try. Custom training course titled Design Based Thinking for Business Innovation that will allow you to hone your professional skills.

Jan 22 to Jan 23, 2018$799/person Feb 19 to Feb 20, 2018$799/person Mar 19 to Mar 20, 2018$799/person
Effective IT customer service can define how both internal and external clients see your organization. In today’s challenging workplace, good IT customer service can increase productivity and can motivate staff to go beyond the strict essentials or their job. In the same way, bad customer service can lead to a loss of productivity that can affect every aspect of an organization’s operations. This SETC certified course equips the service desk professional with best in class methodologies and practices in the art and science of customer service. Give your staff the skills they need to manage incidents and troubleshoot problems with this eminently practical SETC certified course. Custom training course titled Customer Service Skills for ITIL Based Service Desks that will allow you to hone your professional skills.

Jan 29 to Jan 30, 2018$1,150/person Feb 26 to Feb 27, 2018$1,150/person Mar 26 to Mar 27, 2018$1,150/person
Modern IT projects are some of the most far reaching and complex endeavors that an organization undertakes. Consequently, the professional teams that undertake these projects are sophisticated, highly skilled and diverse. What does it take to lead such a team towards a successful implementation? How can a leader stimulate creativity while keeping the project on track and in compliance with identified requirements and guidelines? This is not a trivial task. This SETC certified course equips the business professional with leading edge skills and techniques to build, motivate and develop teams in today’s complex and technology driven workplace. This workshop will inspire and motivate all those who participate. Whether you are a business executive or a business professional, the SETC certified leadership course will enable you to develop the leader in you. Custom training course titled The Art and Science of Leadership in Complex Environments that will allow you to hone your professional skills.

Contact us for delivery$799/person
This SETC certified course is designed to bring experienced Java developers to the next level. The developer will learn how to build better Java application by making use of software development best practice as well as design patterns. An exploration of the class library is provided to help the developer change their thinking from writting code to developing solutions. Code reuse throught powerful technology such as Hibernate and Struts leads to faster delivering of complex, modern software. At the end of this course, the developer will be better equipt to use existing technology, leading to higher quality code with reduced bugs. Custom training course titled Expert Java Programming: Design Patterns, ORM, MVC and other Mystical Things that will allow you to hone your professional skills.

Jan 23 to Jan 26, 2018$2,775/person Feb 20 to Feb 23, 2018$2,775/person Mar 20 to Mar 23, 2018$2,775/person
Writing that excites and motivates a reader can make the difference between project success and project failure. But well-written documents don't just happen. This course equips the business professional with the concrete tools and strategies to plan and create documents that inspire, inform, engage and persuade. Whether you are drafting a technical report, business plan, briefing note, or job application - the skills learned in this course will take your writing to the next level. Custom training course titled Business Writing Basics I: The Whole Cycle that will allow you to hone your professional skills.

Jan 22 to Jan 23, 2018$799/person Feb 19 to Feb 20, 2018$799/person Mar 19 to Mar 20, 2018$799/person
Want to know how to boost your business through a bigger and sharper online presence? Are you new to the world of social media or overwhelmed with all the different options? Confused as to which would best fit your enterprise? In this introductory course, participants will develop a strong understanding of the current and evolving world of social media analyze online trends to focus on their market and products, and build their own digital roadmap - to identify what information they need to get to where they want to go. Custom training course titled Digital Marketing for Everyone: Designing, Implementing and Executing a Strategy that will allow you to hone your professional skills.

Jan 17 to Jan 19, 2018$1,675/person Feb 14 to Feb 16, 2018$1,675/person Mar 14 to Mar 16, 2018$1,675/person