19 training courses found | Help me choose

Widely used in the IT world, strategic thinkers in many fields can apply the techniques of user-centred design to innovate better solutions to a vast array of problems - housing, health care, environmental sustainability, community planning, counter terrorism, poverty, social exclusion, client service. Design thinking can take you anywhere your imagination leads you. Through case studies, this course will demonstrate the principles of design thinking and the benefits of a human/client-centred approach to problem-solving, how to use research methods such as fast prototyping, experimentation and pilots, options for financing, and how to host a launch a facilitated design session. Custom training course titled Design Thinking: Creative Problem Solving Methods for Social Innovation that will allow you to hone your professional skills.

Jan 17 to Jan 19, 2018$1,199/person Feb 14 to Feb 16, 2018$1,199/person Mar 14 to Mar 16, 2018$1,199/person
roblems are everywhere it seems. Whether it is a new policy that must be integrated into our hiring practices or an existing recruitment process which needs to be fixed due to an inordinate number of errors, we are faced with complex problems that require solutions on a daily basis. To make things worse, the modern world seems to make an infinite number of alternative solutions available to us. Whether it is the plethora of new software packages or the multitude of expert consultants who could help us, we have more choices than ever. How do we decide which approach is best? How do we decide which tool suits our purpose? This SETC course on problem solving equips the business professional with best in class methodologies and practices in the art and science of problem solving in the modern workplace. Creative and effective problem solving can be a significant asset in the world of today and the infinite choices that we have. Custom training course titled Mastering Problem Solving: The Techniques of Success that will allow you to hone your professional skills.

Jan 15 to Jan 16, 2018$799/person Feb 12 to Feb 13, 2018$799/person Mar 12 to Mar 13, 2018$799/person
Processes are the cornerstone of effective management. They allow organizations to standardize operational and strategic activities and, in doing so, provide a baseline for continued development and improvement of the organization. Through the word process is frequently used in the modern world, many organizations fail to implement processes as the science intends. This session provides participants with a concrete and practical definition of process. This provides participants with a good foundation to implement repeatable, measurable and controllable processes in their organization. Custom training course titled The Art of Process: Applying Principles to Complex Organizations that will allow you to hone your professional skills.

Jan 29 to Jan 29, 2018$650/person Feb 26 to Feb 26, 2018$650/person Mar 26 to Mar 26, 2018$650/person
Problems are everywhere it seems. Whether it is a new policy that must be integrated into our hiring practices or an existing recruitment process which needs to be fixed due to an inordinate number of errors, we are faced with complex problems that require solutions on a daily basis. To make things worse, the modern world seems to make an infinite number of alternative solutions available to us. Whether it is the plethora of new software packages or the multitude of expert consultants who could help us, we have more choices than ever. How do we decide which approach is best? How do we decide which tool suits our purpose? How do we work together to achieve the results we need. This SETC course on problem solving and team building equips the business professional with best in class methodologies and practices in the art and science of problem solving in the modern workplace. Using a structured series of concrete team building exercises, participants are encouraged to work together to solve increasingly difficult problems. A cohesive and coordinated team that can work creatively and cohesively is the result Custom training course titled Team Building through Problem Solving: Building Cohesion through Challenge that will allow you to hone your professional skills.

Jan 22 to Jan 23, 2018$799/person Feb 19 to Feb 20, 2018$799/person Mar 19 to Mar 20, 2018$799/person
In the modern workplace, executives must remain informed on a wide array of topics. In such an environment, briefing notes provide managers and directors with valuable information on situational background, facts and the key considerations in making a decision. Custom training course titled Business Writing: Writing Professional Briefing Notes that will allow you to hone your professional skills.

Jan 22 to Jan 22, 2018$550/person Feb 19 to Feb 19, 2018$550/person Mar 19 to Mar 19, 2018$550/person
This hands-on, introductory-level course is perfect for participants wanting to understand how to run an evaluation from head to toe. Using real-world case studies, participants will work through the entire evaluation process - how to scope and plan an evaluation, develop and use logic models, design and implement a methodology, collect and analyze data, draw conclusions and make recommendations. Custom training course titled Practical Evaluation I: Step by Step to Program Evaluation in the Real World that will allow you to hone your professional skills.

Jan 30 to Feb 2, 2018$1,499/person Feb 27 to Mar 2, 2018$1,499/person Mar 27 to Mar 30, 2018$1,499/person
Turning the lengthy process re-engineering models upside-down, the method of sprint-style “design-based thinking” starts from the finish line - to give a team a highly-specific problem to solve – and then works in an intensive, organized burst to develop viable solutions in a very short time-frame. Through real-world examples, and hands-on exploration, this course will demonstrate the principles of design thinking and client-centred approach to problem-solving, and how businesses can use novel research methods such as fast prototyping, experimentation and pilots to try out a various options prior to investing heavily in a full solution. Want to save time, money and effort? Give this approach a try. Custom training course titled Design Based Thinking for Business Innovation that will allow you to hone your professional skills.

Jan 22 to Jan 23, 2018$799/person Feb 19 to Feb 20, 2018$799/person Mar 19 to Mar 20, 2018$799/person
Custom training course titled Vendor and Partner Management for IT Organizations that will allow you to hone your professional skills.

Contact us for delivery$1,199/person
Modern IT projects are some of the most far reaching and complex endeavors that an organization undertakes. Consequently, the professional teams that undertake these projects are sophisticated, highly skilled and diverse. What does it take to lead such a team towards a successful implementation? How can a leader stimulate creativity while keeping the project on track and in compliance with identified requirements and guidelines? This is not a trivial task. This SETC certified course equips the business professional with leading edge skills and techniques to build, motivate and develop teams in today’s complex and technology driven workplace. This workshop will inspire and motivate all those who participate. Whether you are a business executive or a business professional, the SETC certified leadership course will enable you to develop the leader in you. Custom training course titled The Art and Science of Leadership in Complex Environments that will allow you to hone your professional skills.

Contact us for delivery$1,199/person
Policy makes the world go around. It intersects every aspect of our lives. A good understanding of how to analyze a problem and develop an effective policy solution takes knowledge, skills and practice. This course provides participants with practical tools to develop and improve public policy initiatives. Using relevant real-world examples, participants will develop a deeper understanding of each of the stages of the Policy Cycle –agenda setting, problem analysis, developing policy options, choosing a policy instrument, policy implementation and evaluation. Custom training course titled Fundamentals of Public Policy Design and Analysis that will allow you to hone your professional skills.

Jan 9 to Jan 12, 2018$1,499/person Feb 6 to Feb 9, 2018$1,499/person Mar 6 to Mar 9, 2018$1,499/person
This SETC certified course provides business participants with the skills they need to organize, analyze, validate and present corporate data using Microsoft Excel. Starting with the essential concepts of data layout in Microsoft Excel, the course introduces participants to the use of both basic and advanced functions. This is following by a detailed discussion of PivotTables, chart development and a comprehensive introduction to Macro development. If you need to use Microsoft Excel to analyze data, this SETC certified course will teach you the skills you need. SETC Training - Formation SETC provides advanced Microsoft Excel training in Ottawa, Montreal, Toronto, Quebec and Calgary. Custom training course titled Intermediate Microsoft Excel for Business Users that will allow you to hone your professional skills.

Nov 30 to Dec 1, 2017$1,150/person
Good technical writing is 1/3 art, 1/3 technique and 1/3 technology. This course discusses the fine art of making these into a whole. The advanced technical writing course equips the business professional with the necessary tools and strategies to plan and create documents that inspire, inform and motivate. Participants are shown how to use Microsoft Word to maximize their writing efforts. Participants are introduced to styles, macros and templates and are shown how to create the many word processing components that support document authors in their daily tasks. Custom training course titled Advanced Microsoft Word: Strategies to Plan and Create High Quality Documents that will allow you to hone your professional skills.

Contact us for delivery$1,199/person
Want to know how to boost your business through a bigger and sharper online presence? Are you new to the world of social media or overwhelmed with all the different options? Confused as to which would best fit your enterprise? In this introductory course, participants will develop a strong understanding of the current and evolving world of social media analyze online trends to focus on their market and products, and build their own digital roadmap - to identify what information they need to get to where they want to go. Custom training course titled Digital Marketing for Everyone: Designing, Implementing and Executing a Strategy that will allow you to hone your professional skills.

Jan 17 to Jan 19, 2018$1,675/person Feb 14 to Feb 16, 2018$1,675/person Mar 14 to Mar 16, 2018$1,675/person
Want to know how to boost your business through a bigger and sharper online presence? Are you new to the world of social media or overwhelmed with all the different options? Confused as to which would best fit your enterprise? In this introductory course, participants will develop a strong understanding of the current and evolving world of social media analyze online trends to focus on their market and products, and build their own digital roadmap – to identify what information they need to get to where they want to go. Custom training course titled Digital Strategies for Business: Expanding your Digital Profile that will allow you to hone your professional skills.

Jan 24 to Jan 26, 2018$1,675/person Feb 21 to Feb 23, 2018$1,675/person Mar 21 to Mar 23, 2018$1,675/person
The effectiveness and efficiency of the change management process in an organization is a primary determinant of its agility and responsiveness. Good change management allows an organization to effectively respond to internal and external changes. This SETC learning event will introduce participants to the tangible and intangible elements of good change management. In the modern world, change is inevitable. Good managers anticipate, plan for and manage change. This is what this learning event is all about. Custom training course titled A Practical Approach to Change Management: Making it Happen that will allow you to hone your professional skills.

Jan 29 to Jan 29, 2018$650/person Feb 26 to Feb 26, 2018$650/person Mar 26 to Mar 26, 2018$650/person
A document that excites and motivates the reader can make the difference between project success and project failure. In today’s information rich workplace, a well written A document that moves the reader to action is key. But well written technical documents don’t just happen. They are created by well-organized, informed and knowledgeable writers. This SETC certified course equips the business professional with the necessary tools and strategies to plan and create technical documents that inspire, inform, motivate and facilitate decision making. Technical documents do not need to be long, complicated and obtuse. Custom training course titled Introduction to Technical Writing: Creating Documents that Work that will allow you to hone your professional skills.

Contact us for delivery$1,199/person
The SETC Certified VoIP course allows participants to acquire a wide variety of theoretical and practical knowledge in the area of Voice over IP. This course begins with a general discussion of PSTN and VoIP concepts and technologies. This is followed by a detailed exploration of related VoIP technologies and concepts including PSYN, implementation technologies, quality of service, IP signalling protocols and virtual switch controllers amongst others. The course provides participants with several opportunities to see VoIP technologies in action. Custom training course titled The Convergence of Voice and Data Over IP: Exploring VOIP that will allow you to hone your professional skills.

Jan 9 to Jan 12, 2018$2,775/person Feb 6 to Feb 9, 2018$2,775/person Mar 6 to Mar 9, 2018$2,775/person
This SETC Certified course gives participants everything they need to get started with object oriented programming using C++. Beginning with a brief overview of basic C++ syntax, the course quickly moves to the concepts of encapsulation and class programming using the most flexible language in the modern world. Concepts such as static data, virtual functions, inheritance and polymorphism are discussed from a practical point of view. Upon completion, participants will have mastered the fundamentals of object oriented programming using C++. Custom training course titled Introduction to C++: Acquainting yourself with Objects that will allow you to hone your professional skills.

Jan 8 to Jan 12, 2018$3,350/person Feb 5 to Feb 9, 2018$3,350/person Mar 5 to Mar 9, 2018$3,350/person
Custom training course titled Conflict Resolution for the Modern Workplace: Making it Work for Everyone that will allow you to hone your professional skills.

Jan 29 to Jan 29, 2018$650/person Feb 26 to Feb 26, 2018$650/person Mar 26 to Mar 26, 2018$650/person