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Knowing what your stakeholders and customers want is critical to developing (or improving) a policy, product or service! This hands-on course will help you maximize stakeholder engagement, guiding you through the principles and strategies of good consultations, showing you how to plan, organize, and conduct consultations, and demonstrating how to analyze and use the information you collect to improve your client relationships, products and services. Custom training course titled Practical Consultations: Using Focus Groups, Interviews, Social Media, Surveys and more to Maximize Stakeholder Engagement that will allow you to hone your professional skills.

Jan 17 to Jan 19, 2018$1,199/person Feb 14 to Feb 16, 2018$1,199/person Mar 14 to Mar 16, 2018$1,199/person