VOIP Training: The Convergence of Voice & Data Over IP

Course Delivery

Live Instructor-Led Training

Course Description

The course The Convergence of Voice & Data Over IP (VOIP Training) gives you a wide range of theoretical and practical knowledge in the area of Voice over IP. This course begins with a general discussion of PSTN and VoIP concepts & technologies. The training continues with a detailed exploration of related VoIP technologies and concepts including PSTN, implementation technologies, QoS, IP signaling protocols, SIP and virtual switch controllers.

Course Dates and Pricing

Aug 6 - 9, 2024$3,750.00Sep 10 - 13, 2024$3,750.00Oct 8 - 11, 2024$3,750.00Nov 5 - 8, 2024$3,750.00

Course Outline


PSTN Basics
PSTN Services and Applications
Packet Telephone Network Drivers
Overview of VOIP
VOIP Control Layers
New PSTN Network Infrastructure
Comparing Enterprise Telephony and PSTN
Enterprise Telephony Design: PSTN Based vs Private

Essentials of Telephony

Signaling Overview
E and M Signaling

PSYN Services

Plain Old Telephony Systems
Integrated Services Digital Network
Business Services
Service Provider Services

VOIP Technology Essentials

VOIP Benefits and Applications
The TCP-IP Protocol Stack
About Subnetting
About IPv6
Routing Protocols
Transport Layer Protocols: UDP versus TCP

The Details of VOIP Technology

About Delay and Latency
About Jitter
Pulse Code Modulation
Voice Compression
Packet Loss
Voice Activity Detection
Digital to Analog Conversion
Tandem Encoding
Transport Protocols: RTP and RUTP
Dial Plan Design
End Office Switch Call Flow versus IP Phone Call

Quality of Service

What is QoS
Edge Functions
Traffic Policing
About Backbone Networks
QoS Best Practices

IP Signaling Protocols

Signaling Protocols Overview
H.323 Protocol Suite
H.323 Call Flows
Session Initiation Protocol
Gateway Control Protocols

the Virtual Switch Controller

Open Packet Telephony
The Packet Voice Network
Virtual Switch Architecture
Virtual Switch Implementation

VOIP Implementation

Overview of Implementation Steps
Configuration Issues
Applications and Services
A Detailed Case Study

Course Locations

  • Ottawa

  • Montreal

  • Toronto

Related VOIP Training

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The course The Complete QoS Course (Cisco Training) is an exploration of QoS on Cisco routers & switches. The training includes router & switch configuration for traffic classification, policing & shaping, queuing & scheduling and more. You learn to configure Cisco routers & Layer 3 switches so that the right traffic is prioritized at the right time. Training course titled Cisco Training: The Complete QoS Course that will allow you to hone your professional skills.

Aug 14 - 16, 2024$3,350.00Sep 18 - 20, 2024$3,350.00Oct 16 - 18, 2024$3,350.00Nov 13 - 15, 2024$3,350.00