Ottawa Customer Service Training

Course Category Overview

The Customer Service courses at SETC Training Ottawa teach you concrete techniques that help make you a customer service superstar. You will learn about conflict resolution, problem solving, verbal cues, personality types & more. Our training teaches you how to handle the different types of difficult people while maintaining your calm. We teach you to always win by making your customer the priority in all customer service scenarios. The Customer Service Training courses at SETC Training are practical and hands-on and feature an experienced in-class instructor and a 50:50 theory to practice ratio.

Course List


Dec 4 - 6, 2019$2,250.00Jan 15 - 17, 2020$2,250.00Feb 12 - 14, 2020$2,250.00Mar 11 - 13, 2020$2,250.00

Dec 2 - 3, 2019$1,150.00Jan 20 - 21, 2020$1,250.00Feb 17 - 18, 2020$1,250.00Mar 16 - 17, 2020$1,250.00

Dec 16 - 16, 2019$750.00Jan 20 - 20, 2020$750.00Feb 17 - 17, 2020$750.00Mar 16 - 16, 2020$750.00

Dec 9 - 10, 2019$1,150.00Jan 20 - 21, 2020$1,250.00Feb 17 - 18, 2020$1,250.00Mar 16 - 17, 2020$1,250.00

Course Locations

  • Ottawa

  • Montreal

  • Toronto