Ottawa Customer Service Training

Course Category Overview

The Customer Service courses at SETC Training Ottawa teach you concrete techniques that help make you a customer service superstar. You will learn about conflict resolution, problem solving, verbal cues, personality types & more. Our training teaches you how to handle the different types of difficult people while maintaining your calm. We teach you to always win by making your customer the priority in all customer service scenarios. The Customer Service Training courses at SETC Training are practical and hands-on and feature an experienced live instructor and a 50:50 theory to practice ratio.

Course List


May 15 - 17, 2024$2,250.00Jun 12 - 14, 2024$2,250.00Jul 17 - 19, 2024$2,250.00Aug 14 - 16, 2024$2,250.00Sep 18 - 20, 2024$2,250.00Oct 16 - 18, 2024$2,250.00Nov 13 - 15, 2024$2,250.00

May 6 - 7, 2024$1,500.00Jun 3 - 4, 2024$1,500.00Jul 8 - 9, 2024$1,500.00Aug 5 - 6, 2024$1,500.00Sep 9 - 10, 2024$1,500.00Oct 7 - 8, 2024$1,500.00Nov 4 - 5, 2024$1,500.00

May 27 - 28, 2024$1,500.00Jun 24 - 25, 2024$1,500.00Jul 29 - 30, 2024$1,500.00Aug 26 - 27, 2024$1,500.00Sep 30 - Oct 1, 2024$1,500.00Oct 28 - 29, 2024$1,500.00Nov 25 - 26, 2024$1,500.00

May 20 - 21, 2024$1,500.00Jun 17 - 18, 2024$1,500.00Jul 22 - 23, 2024$1,500.00Aug 19 - 20, 2024$1,500.00Sep 23 - 24, 2024$1,500.00Oct 21 - 22, 2024$1,500.00Nov 18 - 19, 2024$1,500.00

May 27 - 27, 2024$850.00Jun 24 - 24, 2024$850.00Jul 29 - 29, 2024$850.00Aug 26 - 26, 2024$850.00Sep 30 - 30, 2024$850.00Oct 28 - 28, 2024$850.00Nov 25 - 25, 2024$850.00

Course Locations

  • Ottawa

  • Montreal

  • Toronto