Ottawa Customer Service Training

Course Category Overview

The Customer Service courses at SETC Training Ottawa teach you concrete techniques that help make you a customer service superstar. You will learn about conflict resolution, problem solving, verbal cues, personality types & more. Our training teaches you how to handle the different types of difficult people while maintaining your calm. We teach you to always win by making your customer the priority in all customer service scenarios. The Customer Service Training courses at SETC Training are practical and hands-on and feature an experienced live instructor and a 50:50 theory to practice ratio.

Course List


Feb 16 - 18, 2022$2,250.00Mar 16 - 18, 2022$2,250.00Apr 20 - 22, 2022$2,250.00

Feb 14 - 15, 2022$1,250.00Mar 14 - 15, 2022$1,250.00Apr 18 - 19, 2022$1,250.00

Feb 14 - 14, 2022$750.00Mar 8 - 9, 2022$750.00Mar 8 - 9, 2022$750.00Mar 14 - 14, 2022$750.00Apr 18 - 18, 2022$750.00

Feb 22 - 23, 2022$1,250.00Mar 21 - 22, 2022$1,250.00Apr 25 - 26, 2022$1,250.00

Course Locations

  • Ottawa

  • Montreal

  • Toronto