Ottawa Customer Service Training

Course Category Overview

The Customer Service courses at SETC Training Ottawa teach you concrete techniques that help make you a customer service superstar. You will learn about conflict resolution, problem solving, verbal cues, personality types & more. Our training teaches you how to handle the different types of difficult people while maintaining your calm. We teach you to always win by making your customer the priority in all customer service scenarios. The Customer Service Training courses at SETC Training are practical and hands-on and feature an experienced live instructor and a 50:50 theory to practice ratio.

Course List


Oct 11 - 13, 2023$2,250.00Nov 8 - 10, 2023$2,250.00Dec 6 - 8, 2023$2,250.00Jan 17 - 19, 2024$2,250.00Feb 14 - 16, 2024$2,250.00Mar 13 - 15, 2024$2,250.00

Oct 2 - 3, 2023$1,500.00Oct 30 - 31, 2023$1,500.00Nov 27 - 28, 2023$1,500.00Jan 8 - 9, 2024$1,500.00Feb 5 - 6, 2024$1,500.00Mar 4 - 5, 2024$1,500.00

Sep 25 - 26, 2023$1,500.00Oct 23 - 24, 2023$1,500.00Nov 20 - 21, 2023$1,500.00Dec 18 - 19, 2023$1,500.00Jan 29 - 30, 2024$1,500.00Feb 26 - 27, 2024$1,500.00Mar 25 - 26, 2024$1,500.00

Oct 16 - 17, 2023$1,500.00Nov 13 - 14, 2023$1,500.00Dec 11 - 12, 2023$1,500.00Jan 22 - 23, 2024$1,500.00Feb 19 - 20, 2024$1,500.00Mar 18 - 19, 2024$1,500.00

Sep 25 - 25, 2023$300.00Oct 23 - 23, 2023$300.00Nov 20 - 20, 2023$300.00Dec 18 - 18, 2023$300.00Jan 29 - 29, 2024$300.00Feb 26 - 26, 2024$300.00Mar 25 - 25, 2024$300.00

Course Locations

  • Ottawa

  • Montreal

  • Toronto