Ottawa Customer Service Training

Course Category Overview

The Customer Service courses at SETC Training Ottawa teach you concrete techniques that help make you a customer service superstar. You will learn about conflict resolution, problem solving, verbal cues, personality types & more. Our training teaches you how to handle the different types of difficult people while maintaining your calm. We teach you to always win by making your customer the priority in all customer service scenarios. The Customer Service Training courses at SETC Training are practical and hands-on and feature an experienced live instructor and a 50:50 theory to practice ratio.

Course List


Apr 21 - 23, 2021$2,250.00May 19 - 21, 2021$2,250.00Jun 16 - 18, 2021$2,250.00Jul 21 - 23, 2021$2,250.00Aug 18 - 20, 2021$2,250.00

Apr 19 - 20, 2021$1,250.00May 17 - 18, 2021$1,250.00Jun 14 - 15, 2021$1,250.00Jul 19 - 20, 2021$1,250.00Aug 16 - 17, 2021$1,250.00

Apr 19 - 19, 2021$750.00May 17 - 17, 2021$750.00Jun 14 - 14, 2021$750.00Jul 19 - 19, 2021$750.00Aug 16 - 16, 2021$750.00

Apr 26 - 27, 2021$1,250.00May 24 - 25, 2021$1,250.00Jun 21 - 22, 2021$1,250.00Jul 26 - 27, 2021$1,250.00Aug 23 - 24, 2021$1,250.00

Course Locations

  • Ottawa

  • Montreal

  • Toronto