Ottawa Customer Service Training

Course Category Overview

The Customer Service courses at SETC Training Ottawa teach you concrete techniques that help make you a customer service superstar. You will learn about conflict resolution, problem solving, verbal cues, personality types & more. Our training teaches you how to handle the different types of difficult people while maintaining your calm. We teach you to always win by making your customer the priority in all customer service scenarios. The Customer Service Training courses at SETC Training are practical and hands-on and feature an experienced live instructor and a 50:50 theory to practice ratio.

Course List


Oct 5 - 7, 2022$2,250.00Nov 2 - 4, 2022$2,250.00Nov 30 - Dec 2, 2022$2,250.00

Oct 10 - 11, 2022$1,250.00Nov 7 - 8, 2022$1,250.00Dec 5 - 6, 2022$1,250.00

Oct 17 - 17, 2022$750.00Nov 14 - 14, 2022$750.00Dec 12 - 12, 2022$750.00

Oct 24 - 25, 2022$1,250.00Nov 21 - 22, 2022$1,250.00Dec 19 - 20, 2022$1,250.00

Course Locations

  • Ottawa

  • Montreal

  • Toronto