Ottawa Customer Service Training

Course Category Overview

The Customer Service courses at SETC Training Ottawa teach you concrete techniques that help make you a customer service superstar. You will learn about conflict resolution, problem solving, verbal cues, personality types & more. Our training teaches you how to handle the different types of difficult people while maintaining your calm. We teach you to always win by making your customer the priority in all customer service scenarios. The Customer Service Training courses at SETC Training are practical and hands-on and feature an experienced in-class instructor and a 50:50 theory to practice ratio.

Course List


Feb 26 - 27, 2018$1,150.00Mar 26 - 27, 2018$1,150.00Apr 9 - 10, 2018$1,150.00May 7 - 8, 2018$1,150.00Jun 4 - 5, 2018$1,150.00

Mar 7 - 9, 2018$1,675.00Apr 18 - 20, 2018$1,675.00May 16 - 18, 2018$1,675.00Jun 13 - 15, 2018$1,675.00

Mar 12 - 13, 2018$1,150.00Apr 30 - May 1, 2018$1,150.00May 28 - 29, 2018$1,150.00Jun 25 - 26, 2018$1,150.00

Course Locations

  • Ottawa

  • Montreal

  • Toronto