Ottawa Customer Service Training

Course Category Overview

The Customer Service courses at SETC Training Ottawa teach you concrete techniques that help make you a customer service superstar. You will learn about conflict resolution, problem solving, verbal cues, personality types & more. Our training teaches you how to handle the different types of difficult people while maintaining your calm. We teach you to always win by making your customer the priority in all customer service scenarios. The Customer Service Training courses at SETC Training are practical and hands-on and feature an experienced live instructor and a 50:50 theory to practice ratio.

Course List


Nov 13 - 15, 2024$2,250.00Jan 15 - 17, 2025$2,750.00Feb 12 - 14, 2025$2,750.00Mar 12 - 14, 2025$2,750.00Apr 16 - 18, 2025$2,750.00May 14 - 16, 2025$2,750.00Jun 11 - 13, 2025$2,750.00Jul 16 - 18, 2025$2,750.00

Jan 6 - 7, 2025$1,500.00Feb 3 - 4, 2025$1,500.00Mar 3 - 4, 2025$1,500.00Apr 7 - 8, 2025$1,500.00May 5 - 6, 2025$1,500.00Jun 2 - 3, 2025$1,500.00Jul 7 - 8, 2025$1,500.00

Nov 25 - 26, 2024$1,500.00Jan 27 - 28, 2025$1,500.00Feb 24 - 25, 2025$1,500.00Mar 24 - 25, 2025$1,500.00Apr 28 - 29, 2025$1,500.00May 26 - 27, 2025$1,500.00Jun 23 - 24, 2025$1,500.00Jul 28 - 29, 2025$1,500.00

Nov 18 - 19, 2024$1,500.00Jan 20 - 21, 2025$1,500.00Feb 17 - 18, 2025$1,500.00Mar 17 - 18, 2025$1,500.00Apr 21 - 22, 2025$1,500.00May 19 - 20, 2025$1,500.00Jun 16 - 17, 2025$1,500.00Jul 21 - 22, 2025$1,500.00

Nov 25 - 25, 2024$850.00Jan 27 - 27, 2025$850.00Feb 24 - 24, 2025$850.00Mar 24 - 24, 2025$850.00Apr 28 - 28, 2025$850.00May 26 - 26, 2025$850.00Jun 23 - 23, 2025$850.00Jul 28 - 28, 2025$850.00

Course Locations

  • Ottawa

  • Montreal

  • Toronto