Lean Training: Lean Management Theories & Practice


Course Delivery

Live Instructor-Led Training

Course Dates and Pricing


Apr 10 - 12, 2019$1,675.00

Course Outline

What is Lean Management?

What is Lean Management?
History of Lean
Lean Six Sigma
Kaizen
The Toyota Production System
Benefits of Lean

Principles of Lean Management

What is Value?
Documenting the Value Stream
Maximizing Flow
Push versus Pull
Continual Improvement and Perfection
People

What are Processes?

Understanding Business Processes
Two Ways to Think About Business Processes
What is Business Process Modelling (BPM)?
What are the Advantages of a Process Approach?
Creating a Lean Action Plan

Getting Started: Where are we now?

Document Current Processes (Current State)
Business Process Reengineering and Business Process Modelling
SIPOC Analysis Tool
Six Sigma DMAIC Framework
Six Sigma DMADV Framework
Value Stream Map Analysis
Process Walk/Gemba
Process Analysis
Spaghetti Chart/Diagram

Prioritize Processes for Improvement

Understanding the Future State
Priority Matrix
Quick Wins
The 5 Whys
Fishbone Diagram and Analysis
Cause and Effect Matrix
Pareto Chart
Histogram and Other Statistical Tools

Design and Use Measurement Systems and Metrics

Designing Measurement Systems
Measurement versus Metrics
Understanding Performance Indicators
KPIs, PIs, and KRIs
Strategy Mapping
Establishing a Baseline
The Metrics Tree

Innovate Your Processes

Plan-Do-Check-Act (PDCA)
A3 Problem-Solving and Report
Eliminate the 8 Wastes
Single Piece Flow and Batch Reduction
Kanban Boards and Visual Management
Changeover Reduction
Work Cell Design
Workload Balancing and Demand Levelling
Cross Training
5S Organization Technique
Rapid Improvement Event (Kaizen Event)
Pilots and Prototypes
Multi-Phase Implementation
Mistake-Proofing (Poka Yoke)

Build a Lean Culture

Leadership Competencies
Using Visual Management
Daily Accountability
Change Management Tips
Cautions

Final Thoughts

Lean and Popular Project Management Approaches
Deciding on a Project Management Model
Applying Lean Lessons to Government

Course Locations

  • Ottawa

  • Montreal

  • Toronto

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