Problem Solving Training: Techniques for Success


Course Delivery

Live Instructor-Led Training

Course Description

Problems are everywhere it seems. Whether it is a new policy that must be integrated into our hiring practices or an existing recruitment process which needs to be fixed due to an inordinate number of errors, we are faced with complex problems that require solutions on a daily basis. To make things worse, the modern world seems to make an infinite number of alternative solutions available to us. Whether it is the plethora of new software packages or the multitude of expert consultants who could help us, we have more choices than ever. How do we decide which approach is best? How do we decide which tool suits our purpose? The course Techniques for Success (Problem Solving Training) on problem solving equips the business professional with best in class methodologies and practices in the art and science of problem solving in the modern workplace. Creative and effective problem solving can be a significant asset in the world of today and the infinite choices that we have.

Course Dates and Pricing


Jun 4 - 5, 2018$799.00Sep 3 - 4, 2018$799.00Oct 1 - 2, 2018$799.00Oct 29 - 30, 2018$799.00Nov 26 - 27, 2018$799.00

Course Outline

Problem Solving: The Process

Identifying and Recognizing the Problem
The Importance of Assumptions
Understanding the Problem
Strategies for Solving the Problem
Generating Alternative Solutions
Choosing a Solution
Implementation and Control
Problem Solving Best Practices

Strategies for Investigating Problems

Techniques for analyzing the Environment
Techniques for Recognizing the Problem
Techniques for Identifying Problems
Techniques for Making Assumptions

The Importance of Thinking

The Importance of Thinking about Thinking
What about Critical Thinking?
Exploring Deductive Reasoning
Exploring Inductive Reasoning
Exploring Causal Reasoning
A Practical guide the Thinking Development

Strategies for Generating Alternatives

Techniques for Generating Alternatives Individually
Advantages and Disadvantages of Group Decision Making
Techniques for Generating Alternatives in a Group

Strategies for Choosing a Solution

Techniques for Choosing amongst the Alternatives
Techniques for Implementation

Applying Problem Solving Techniques to a Real World Problem


Course Locations

  • Ottawa

  • Montreal

  • Toronto

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