Problem Solving Training: Building Teams through Challenge


Course Delivery

Live Instructor-Led Training

Course Description

Problems are everywhere it seems. Whether it is a new policy that must be integrated into our hiring practices or an existing recruitment process which needs to be fixed due to an inordinate number of errors, we are faced with complex problems that require solutions on a daily basis. To make things worse, the modern world seems to make an infinite number of alternative solutions available to us. Whether it is the plethora of new software packages or the multitude of expert consultants who could help us, we have more choices than ever. How do we decide which approach is best? How do we decide which tool suits our purpose? How do we work together to achieve the results we need. The course Building Teams through Challenge (Problem Solving Training) on problem solving and team building equips the business professional with best in class methodologies and practices in the art and science of problem solving in the modern workplace. Using a structured series of concrete team building exercises, participants are encouraged to work together to solve increasingly difficult problems. A cohesive and coordinated team that can work creatively and cohesively is the result

Course Dates and Pricing


Oct 14 - 15, 2024$1,500.00Nov 11 - 12, 2024$1,500.00

Course Outline

Group Activity: Introducing the Team

The Helium Stick

Problem Solving: The Process

Identifying and Recognizing the Problem
The Importance of Assumptions
Understanding the Problem
Generating Alternative Solutions
Choosing a Solution
Implementation and Control
Problem Solving Best Practices

Group Activity: Working Together

Toxic Waste

Strategies for Investigating Problems

Techniques for analyzing the Environment
Techniques for Recognizing the Problem
Techniques for Identifying Problems
Techniques for Making Assumptions

Group Activity: Solving Complex Problems

Wild Wild Jigsaw

The Importance of Thinking

The Importance of Thinking about Thinking
What about Critical Thinking?
Exploring Deductive Reasoning
Exploring Inductive Reasoning
Exploring Causal Reasoning
A Practical guide the Thinking Development

Group Activity: Think Clearly

The Art of War

Strategies for Generating Alternatives and Choosing Solutions

Techniques for Generating Alternatives Individually
Advantages and Disadvantages of Group Decision Making
Techniques for Generating Alternatives in a Group
Techniques for Choosing amongst the Alternatives
Techniques for Implementation

Group Activity: Solving with Creativity

Many Paths

Course Locations

  • Ottawa

  • Montreal

  • Toronto

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