Live Instructor-Led Training
In the modern workplace, making good decisions, with limited information and short time frames is frequently the norm. In the course Critical & Analytical Thinking (Problem Solving Training), participants review different decision-making models. The training covers strategies & techniques for options analysis & decision making. The course also explores common logic fallacies as well as the use of effective deductive & analytical thinking in everyday decision making.
Oct 21 - 22, 2024$1,500.00Nov 18 - 19, 2024$1,500.00
Introduction
How are Decisions Made?
The Role of the Corporate Imperative (Warren Buffet)
The Role of Self and Ego in the Decision Making Process
Where do Organizational Politics fit in?
Where do Policies and Practices fit in?
Where do Methodologies (ITIL, RUP, SCRUM, etc...) fit in?
Becoming an Effective Critical Thinker
Becoming an Exceptional Problem Solver
Understanding Yourself, and Your Decision Making Style
The Human Brain: From Left to Right
The Human Brain and Emotion: Why Feelings Matter
The Human Brain and the Environment: Why Where Matters
Understanding your own Personal Brain Dominance
Understanding your Personal Likes and Preferences
The Decision Maker: Styles and Types
Understanding your own Decision Making Style
Identifying Areas for Improvement in Personal Decision Making and Analytical thinking.
Understanding Others
Identifying Brain Dominance in Others
Identifying Decision Making Styles in Others
The Importance of Bridging the Gap
Integrating Different Styles and Strategies
Concrete Solutions to Everyday Issues
Critical Thinking Models
Introducing Deductive Reasoning, Inductive Thinking and Causal Thinking
Deductive Thinking: Principles, Logic, Syllogism, Truth Tables and Functional Arguments
Causal Thinking: Informal Causal Thinking, Basic Patterns, Common Mistakes, Reflecting on Cause and Effect
Moral, Legal and Aesthetic Thinking
Applying Analytical thinking in Every Day Professional Tasks
The Art and Science of Problem Solving
Overview of the Problem Solving Process
The Art of Defining the Problem
Investigating Potential Causes
Identifying Possible Solutions
Choosing a Solution and Implementing the Approach
Creating an Action Plan
Monitoring the Implementation
About Verification and Closing the Problem
Brainstorming Tools for Problem Solving
Creating a Positive Physical Environment
Identifying the Mood of the Situation
Beginning on the Right Foot: Employing Positive Communication Methods
Stimulating Creativity in All: Identifying
Eliminating Barriers to Change and Creativity
Challenging the Corporate Imperative
The Art of Brainstorming
The Organization of Structured Walkthroughs
Visualizing Information: Charts and Mind Maps
Overcoming Fallacies
Assessing the Credibility of the Claim
Assessing the Credibility of the Information Source
Overview of Common Fallacies
The Outrage Tactic and Scare Tactics
The Fine Art of Rationalization
The Everyone Knows Fallacy
The Art of Relativism
The Two Wrongs make a Right Fallacy
The Red Herring Fallacy
Other commonly occurring Fallacies
The Nuts and Bolts of Decision Making
Techniques for Gathering Information
Identifying Stakeholders
Understanding the Issue
Identifying the Desired Outcome
Working with Potential Solutions
Moving towards Utopia! Choosing the Solution
Making Recommendations - To Choose or not to Choose
Conflict Resolution Training: Difficult People at Work
Difficult behaviors come in many forms. In our lifetime, most of us have to deal with an angry client, a passive-aggressive co-worker or a bullying boss at one time or another. Your ability to navigate that situation and exit gracefully from that difficult situation depends in large part on your self-confidence, skills and training. The course Difficult People at Work (Conflict Resolution Training) teaches you how to handle challenging and unproductive behaviors, while keeping your cool.
Training course titled Conflict Resolution Training: Difficult People at Work that will allow you to hone your professional skills.
Oct 21 - 21, 2024$850.00Nov 18 - 18, 2024$850.00
Problem Solving Training: Design Thinking & Social Innovation
Widely used in the IT world, strategic thinkers in many fields can apply the techniques of user-centered design to innovate better solutions to a vast array of problems - housing, health care, environmental sustainability, community planning, counter terrorism, poverty, social exclusion, client service. Design thinking can take you anywhere your imagination leads you. Through case studies, The course Design Thinking & Social Innovation (Problem Solving Training) demonstrates the principles of design thinking and the benefits of a human/client-centered approach to problem-solving, how to use research methods such as fast prototyping, experimentation and pilots, options for financing, and how to host a launch a facilitated design session.
Training course titled Problem Solving Training: Design Thinking & Social Innovation that will allow you to hone your professional skills.
Oct 23 - 25, 2024$2,250.00Nov 20 - 22, 2024$2,250.00
Communication Training: Getting the Message Across
When we want to communicate with another person, we form an idea, encode it and speak. The person receiving the message then decodes is using their perceptions, feelings and desires. Then they respond. Simple right! Though the process description may be simple, the reality is far from being so. The physical environment, our psychological and physiological state of being and the general demeanor of the person delivering the message affect how we decode the message we receive. Anger and aggressive language will dramatically affect the essence of the message as well as our willingness to receive it. But we need to be assertive! So how do we do it? How do we assertively deal with anger and/or conflict without resorting to aggressive or even violent communication? The course Getting the Message Across (Communication Training) will teach you how to be a communicator extraordinaire.
Training course titled Communication Training: Getting the Message Across that will allow you to hone your professional skills.
Oct 21 - 22, 2024$1,500.00Nov 18 - 19, 2024$1,500.00
Problem Solving Training: Building Resiliency for Life and Work
We all deal with difficult and stressful situations. Your ability to bounce back from these events depends on how resilient you are. Through self-reflection, instruction, practical exercises, and concrete strategies, this course teaches you how to become more resilient.
Training course titled Problem Solving Training: Building Resiliency for Life and Work that will allow you to hone your professional skills.
Oct 21 - 21, 2024$850.00Nov 18 - 18, 2024$850.00
Problem Solving Training: Building Teams through Challenge
Problems are everywhere it seems. Whether it is a new policy that must be integrated into our hiring practices or an existing recruitment process which needs to be fixed due to an inordinate number of errors, we are faced with complex problems that require solutions on a daily basis. To make things worse, the modern world seems to make an infinite number of alternative solutions available to us. Whether it is the plethora of new software packages or the multitude of expert consultants who could help us, we have more choices than ever. How do we decide which approach is best? How do we decide which tool suits our purpose? How do we work together to achieve the results we need. The course Building Teams through Challenge (Problem Solving Training) on problem solving and team building equips the business professional with best in class methodologies and practices in the art and science of problem solving in the modern workplace. Using a structured series of concrete team building exercises, participants are encouraged to work together to solve increasingly difficult problems. A cohesive and coordinated team that can work creatively and cohesively is the result
Training course titled Problem Solving Training: Building Teams through Challenge that will allow you to hone your professional skills.
Nov 11 - 12, 2024$1,500.00
Problem Solving Training: Design Thinking for Innovation
Turning the lengthy process re-engineering models upside-down, the method of sprint-style “design- thinking” starts from the finish line - to give a team a highly-specific problem to solve – and then works in an intensive, organized burst to develop viable solutions in a very short time-frame. Through real-world examples, and personalized in-class projects, the course Design Thinking for Innovation (Problem Solving Training) will demonstrate the principles of design thinking and client-centered approach to problem-solving, and how businesses can use novel research methods such as fast prototyping, experimentation and pilots to try out a various options prior to investing heavily in a full solution. Want to save time, money and effort? Give this approach a try.
Training course titled Problem Solving Training: Design Thinking for Innovation that will allow you to hone your professional skills.
Oct 28 - 29, 2024$1,500.00Nov 25 - 26, 2024$1,500.00
Problem Solving Training: Techniques for Success
Problems are everywhere it seems. Whether it is a new policy that must be integrated into our hiring practices or an existing recruitment process which needs to be fixed due to an inordinate number of errors, we are faced with complex problems that require solutions on a daily basis. To make things worse, the modern world seems to make an infinite number of alternative solutions available to us. Whether it is the plethora of new software packages or the multitude of expert consultants who could help us, we have more choices than ever. How do we decide which approach is best? How do we decide which tool suits our purpose? The course Techniques for Success (Problem Solving Training) on problem solving equips the business professional with best in class methodologies and practices in the art and science of problem solving in the modern workplace. Creative and effective problem solving can be a significant asset in the world of today and the infinite choices that we have.
Training course titled Problem Solving Training: Techniques for Success that will allow you to hone your professional skills.
Nov 4 - 5, 2024$1,500.00