Live Instructor-Led Training
Services matter and service delivery matters more. The rapid pace of change in the current business context requires organizations to be lean and adaptable. Your organization must be able to deliver high quality services with speed and control. The course Lean Management for Speed & Control (Leadership Training) will take you through the entire Lean Six Sigma process, review the fundamentals of change management, and using real-world case studies, outline concrete strategies and techniques to refine your business processes, while avoiding common pitfalls and risks.
Jan 29 - 31, 2025$3,750.00Feb 26 - 28, 2025$3,750.00Mar 26 - 28, 2025$3,750.00Apr 30 - May 2, 2025$3,750.00May 28 - 30, 2025$3,750.00Jun 25 - 27, 2025$3,750.00Jul 30 - Aug 1, 2025$3,750.00
Introduction and ROI benefits
Overview of Lean Management Principles
Lean Management and its applicability to services
How Lean Six Sigma can help to eliminate inefficiencies
Common mistakes in implementing Lean Management
A top-level view of transitioning to Lean Management in government
Getting to Higher Quality and Faster Delivery
The symbiosis of quality and speed
Delivering defect free services
Achieving speed at a low cost
Best practices and common mistakes
Communication is the key
Step 1: The Readiness Assessment
Overview of Change Management processes and best practices
Choosing the implementation group
Choosing the project champion
Determining the as-is: the baseline snapshot
Fleshing out the business case: defining the objective and the issue
The power grid: Identifying and engaging key influencers
Step II: Getting forward movement
Formulating an engagement strategy
Executing an engagement strategy
Clearing the path to success: Training, communication and engagement
Setting the rules of engagement
Setting up real world KPIs
Step III: Accelerating speed and maintaining momentum
Team formation and engagement
Creating a supporting infrastructure
Develop and execute training and education mechanisms
Identify and charter initial target projects
Reaching consensus and achieving success
Step IV: Control and performance measurement
KISSS: The Keep It Small and Simple Sweetheart principle
Risk Management: Planning ahead to anticipate problems
Avoiding the Big Bang Pitfall
Techniques for efficient process control
Techniques for efficient process measurement
Continuous Improvement: The important difference between result and indicators
Measuring progress against Key Performance Indicators (KPIs)
Putting it all together
Core Competencies for Excellence in the Public Service
The Treasury Board Secretariat Core Competencies profile serves as the basis for hiring, learning and development, and performance and talent management for all employees of the Federal Public Service. This course Core Competencies for the Public Service (Leadership Training) will guide participants in assessing their competencies, identifying areas for improvement, and developing a plan to obtain the knowledge, skills and abilities to take their career to the next level.
Training course titled Core Competencies for Excellence in the Public Service that will allow you to hone your professional skills.
Jan 20 - 21, 2025$1,500.00Feb 17 - 18, 2025$1,500.00Mar 17 - 18, 2025$1,500.00Apr 21 - 22, 2025$1,500.00May 19 - 20, 2025$1,500.00Jun 16 - 17, 2025$1,500.00Jul 21 - 22, 2025$1,500.00
Leadership Training: Public Policy Design & Analysis
Policy makes the world go around. It intersects every aspect of our lives. A good understanding of how to analyze a problem and develop an effective policy solution takes knowledge, skills and practice. The course Public Policy Design & Analysis (Leadership Training) provides participants with practical tools to develop and improve public policy initiatives. Using relevant real-world examples, participants will develop a deeper understanding of each of the stages of the Policy Cycle –agenda setting, problem analysis, developing policy options, choosing a policy instrument, policy implementation and evaluation.
Training course titled Leadership Training: Public Policy Design & Analysis that will allow you to hone your professional skills.
Jan 28 - 31, 2025$3,750.00Feb 25 - 28, 2025$3,750.00Mar 25 - 28, 2025$3,750.00Apr 29 - May 2, 2025$3,750.00May 27 - 30, 2025$3,750.00Jun 24 - 27, 2025$3,750.00Jul 29 - Aug 1, 2025$3,750.00
Leadership Training: Public Sector Leadership Competencies
Present and future leaders of the Public Service need to continually adapt to constant change – and successfully lead others through it! Aligned with the current Treasury Board Key Leadership Competencies profile, which serves as the basis for choice, learning and development, performance and talent management of executives and other senior leaders, The course Public Sector Leadership Competencies (Leadership Training) will guide participants through the core competencies, unpacking the terms and working through their own experiences to identify strengths and gaps, and create a plan to round out their knowledge, skills and abilities to put them on the executive track.
Training course titled Leadership Training: Public Sector Leadership Competencies that will allow you to hone your professional skills.
Jan 20 - 21, 2025$1,500.00Feb 17 - 18, 2025$1,500.00Mar 17 - 18, 2025$1,500.00Apr 21 - 22, 2025$1,500.00May 19 - 20, 2025$1,500.00Jun 16 - 17, 2025$1,500.00Jul 21 - 22, 2025$1,500.00
Leadership Training: Working Remotely, Working Successfully
Following the worldwide pandemic of 2020, the world of work is forever changed. Employees and managers need to pivot their skills to succeed in the new reality of working in remote and hybrid teams. How do we remain in the loop? How do we deal with distractions? How do we collaborate effectively on projects? How do we build real connections with our team members? Using a combination of lectures, group exercises, activities and discussions this one-day training session, will focus on three key questions: What makes an effective hybrid team? How do I become a skilled “multimodal leader”? What does my organization need to do to adapt and support hybrid work to improve productivity – and employee satisfaction?
Training course titled Leadership Training: Working Remotely, Working Successfully that will allow you to hone your professional skills.
Jan 6 - 6, 2025$850.00Feb 3 - 3, 2025$850.00Mar 3 - 3, 2025$850.00Apr 7 - 7, 2025$850.00May 5 - 5, 2025$850.00Jun 2 - 2, 2025$850.00Jul 7 - 7, 2025$850.00
Jan 8 - 10, 2025$2,750.00Feb 5 - 7, 2025$2,750.00Mar 5 - 7, 2025$2,750.00Apr 9 - 11, 2025$2,750.00May 7 - 9, 2025$2,750.00Jun 4 - 6, 2025$2,750.00Jul 9 - 11, 2025$2,750.00